Fault Ticket analysis for fastest restoration and also for taking steps for repeated issue prevention.
Fault Ticket Resolution by troubleshooting remotely or by sending field engineer.
Alarms checking at Tejas, ECI, VMUX and MD-202 MUX NMS and troubleshooting.
Loop testing for checking media on E1, Ethernet or STM level by JDSU meters.
Fault identification by alarm analysis and resolving process.
For Radwin RF link POP & BTS converter status, BTS end ODU and customer end ODU status and customer end routerís MAC checking by telnet POP end...