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275-B, Miyanwali Colony,
Near Bus Stand,
Contact No. --
VISION & OBJECTIVE
I am seeking a position with a technology company that will allow me to apply and enhance my skills of networking. I desire to gain quality experience that will allow me to take full advantage of my Certification in Networking. In addition, I am eager to...
CURRENT EMPLOYER: - Iyogi Technical Services Pvt. Ltd.
INDUSTRY TYPE : - B.P.O
DEPARTMENT : - McAfee SEM
DESIGNATION : - Technical Specialist
WORK EXP : - 20TH December’10 TILL DATE
TOTAL WORK EXP : - 7 Months
CURRENT CTC : - 2.73 LACS P.A
iYogi Technical Services Pvt., Ltd. provides computer support via phone and remote access for home and small business users. Its personalization engine captures the customers’ demographic information and his/her behavioral profile. The company’s database serves information on the customer and his/her history of incidents, every time a contact is made to provide a personalized service. It offers support services regarding Windows operating systems, software applications, antivirus/antispyware, hardware, networking devices, and peripherals. The company was founded in 2005 and is based in Gurgaon, India.
Voice based process in which 24x7 technical support for computer related issues is provided via phone or over the remote access for home users of US, UK & Canada.
Cisco Certified Network Associate (CCNA) Cisco ID :- CSCO11828683
Good knowledge of OSI model, TCP/IP, Networking & Switching with Cisco configuration ,troubleshooting, management
Router – Cisco, Protocol- RIP, EIGRP, OSPF & Access-list, NAT/PAT configuration.
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