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Sandra B. | Elance
 
176985602337900
Last Sign-in: Jan 10, 2014

Sandra B.

Dynamic Self-Starter
   Jamaica
  |   Black River, St Elizabeth
  |  7:31 pm Local Time

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Overview

A diverse work background has given me exceptional time management, multi-tasking, customer service and communication skills. I have more than 10 years experience in the banking industry where the ability to follow directions appropriately, to meet deadlines and pay attention to detail have become routine. Add excellent command of the English language, working knowledge of Microsoft Word and Excel and a strong work ethic and you will find a well-rounded individual whose skills are transferable to the job of virtual office assistant. I am...

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May 25, 2012|Customer Service|$0|Completed

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Portfolio

A highlight of my strengths

Skills (6)

Tested
Customer Service Test
My Score
avg
U.S. Culture and Etiquette Test
My Score
avg
Passed

Employment

West-At-Home
Independent Contractor
2006 - 2011
Handle incoming customer service calls from home for companies such as HSN, Toys ‘R’ Us, Proflowers, GE. Calls included ordering, product recall, order tracking, and other customer service issues.
Arise
Independent Contractor
2005 - 2010
Handle incoming customer service calls for various companies which included making reservations, ordering, tracking orders, maintaining customers’ databases, and other customer related issues
First Southern Bank
Head Teller
2000 - 2005
Handle customer transactions and queries; supervise teller line; prepare and organize daily reports; prepare monthly branch audits in a timely manner; maintain control of the vault; complete large...
Republic Security Bank
Customer Service Representative
1999 - 2000
Handle customer transactions and queries; open new accounts; help out at other branches; cross-sell bank products.
National Commercial Bank, Jamaica
Foreign Exchange Associate
1994 - 1996
Integrate figures for all foreign exchange currencies and prepared relevant reports; prepare daily foreign currency and reconciliation statements; cross-reference accounts receivable and...
Hard To Beat Moving And Storage
Administrative Assistant
1991 - 1992
Co-ordinate customers' move which include arranging all necessary supplies related to the move,, liaise between customers and drivers, prepare weekly customer invoices, pay suppliers, handle other...

Education

University of Essex
Bachelor of Arts in Economics (Honours)
1987 - 1990
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Self-starter
Focused
Pays attention to detail
Time-management skills
Mufti-tasking skills
My Snapshot
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  • 12 months
  • Lifetime
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Identity
Username
sbclarke
Type
Individual
Member Since
March 2012
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Sandra B. | Elance

Sandra B.