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Sandy Acosta | Elance
 
176985602337900
Last Sign-in: Mar 13, 2015

Sandy Acosta

EXPERT: E-mail Handling | Data Entry | Research
   Philippines
  |   Pasig, Metro Manila
  |  3:54 am Local Time

Overview

Minimum Hourly Rate $5

I am a dedicated and result oriented freelancer. To deliver 100% quality output is my first and only priority in Elance. I can be of great assistance to those who are looking for quick and desired results. I have more than 6 years of experience in data entry, customer service, email and telephone handling and various job requiring web research.

I am available 24/7 in case you have any urgent requests.

These are my expertise:

- Data Entry
- Research
- PDF Conversion to Word or Excel
- Admin Assistant
- Customer Service
- Email and Phone...

Read More »
May 9, 2014|Data Entry|Private|Completed

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Portfolio

Created 301 Redirects that tell the search engines where to find pages from our old...
Create customer's profile into a tool called Peoplesoft. Enter data such as Telephone...
Create customer reference number and enter their information into Excel file for record...
Sends out bulk survey invitation to clients from different European countries. The...

Skills (10)

Tested
Microsoft Excel 2007 Test
My Score
avg
Call Center Skills Test
My Score
avg
Passed
Email Etiquette
My Score
avg
Passed
Office Skills Test
My Score
avg
English Spelling
My Score
avg
Passed

Employment

Emerson Fisher Rosemount Systems Inc.
Support Administrator
2011 - Present
- Primary Support contact for Field Service Offices, Local Business Partners, Distribution Centers, and other Support Groups within the Supply Chain. - Receive and respond to inquiries within...
IBM Global Process Services
Floor Support Specialist
2010 - 2011
- Partner with a assistant manager to manage a team of approximately 15 CCSs and ensure that all key metrics of performance are met. - Act as the first level of escalations and resolve all issues...
IBM Daksh Business Process Services Philippines In
Customer Care Specialist
2008 - 2010
- Receive calls from US customers and assist them regarding account management, account status, product information, product updates, basic technical issues, and collection & billing information. -...

Education

Jose Rizal University
Bachelor of Science in Nursing
2004 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Data Entry
Email Response Handling
Web Research
Customer Service & Support
Order Entry
Admin Support
Phone Support
Order Processing
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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0
Total
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Reviews
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Clients
Total
Repeat
Earnings
Private
Private
Total
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Identity
Username
sbm_acosta
Type
Individual
Member Since
July 2013
Elance URL
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0
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Sandy Acosta | Elance

Sandy Acosta