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Shaddai S. | Elance
 
176985602337900
Last Sign-in: Dec 31, 2014

Shaddai S.

Expert Customer Service and Data Entry
   United States
  |   Deltona, FL

Overview

Minimum Hourly Rate $9

I have an extensive background in customer service and data entry. Being quick and efficient was always part of my job while also providing great service. I would like to share my knowledge with a superior company in hopes of gaining some more experience.

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Skills (6)

Tested
data entry
bilingual

Service Description

I can offer quick data entry services. All of my previous jobs always had a form of data entry to complete. At Florida Blood Center I entered donor information and set appointments. Sears Home Improvement Products had me to fill in credit information and submit to citibank for lending. I then went up in the company from customer service and credit analyst to team lead. There I provided more data entry in the form of getting an alternate lender for our client. I have lots of experience on the the phone in those jobs as well.

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Employment

Activengage
Virtual Sales Assistant
2012 - 2013
virtual sales assistant for dealer groups offering customer satisfaction assist customer in vehicle buying process or service process
Sears Home Improvement Products
Team Lead Credit Analyst
2010 - 2012
Managing a team of 6 associates Analyzing customer credit reports for other lenders Discussing installment loan with customer Compiling monthly reports for associate...
Sears Home Improvement
Customer Service
2010 - 2010
Assisting customers with questions or concerns Directing customers to correct department Communication between sales representative and customer
Sears Home Improvement Products
Credit Analyst
2009 - 2010
Answer customer inquiries Process information correctly and efficiently Help sales representatives to the best of my knowledge Data Entry
MMC Transportation
Customer Service Specialist
2007 - 2009
Translated for Spanish speaking customers seeking medical assistance. Transported customers from home to medical facilities. Demonstrated problem-solving abilities through clearing up...
Florida Blood Center
Telerecruiter
2007 - 2008
Arranged appointments for follow-up visits. Clarified customer concerns and questions concerning donor requirements and services. Created patient eligibility reports for management

Education

Valencia College
Associate of Arts
2007 - 2012
Overview  |  Job History  |  Resume/C.V.

Keywords

bilingual
data entry
customer service
credit analyst
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Identity
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scolon10
Type
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Member Since
November 2014
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Shaddai S. | Elance

Shaddai S.