A focus on Microsoft Windows client, server, networking, and application technology support.
I have a long, strong history of providing solutions to computing issues with top shelf customer service. I have served world class organizations including the US Navy, Diebold, and the Cleveland Orchestra, and I would be happy to help you solve your computer issues.
Skills include proficiency in many Microsoft products including Windows server/network administration, DHCP, DNS, Remote Desktop, Hyper-V / System Center Virtual Machine Manager, SMS / SCCM package creation and deployment, Operations Manager server monitoring, SQL Server admin, maintenance and basic reporting, XP and Windows 7 client configuration and troubleshooting, Symantec Backup Exec, Symantec Endpoint Protection Manager, LAN/WAN/VPN, and more.
To my extensive experience, add the ability to quickly learn new technologies and methods and you have a recipe for success for your IT needs.
Microsoft Certified Systems Administrator
Microsoft Certified Professional
Microsoft Certified Technology Specialist
National Park Service
2010 - Present
2008 - 2009
2007 - 2008
The Cleveland Orchestra
Network Systems Administrator
1997 - 2007
PC Support Specialist
1996 - 1997
Data Systems Technician
1990 - 1996