A professional with 25 years' business experience working as a legal assistant, office administrator, word processing supervisor, proofreader, and transcriptionist. My personal/business strengths include excellent communication skills with peers and customers/clients, flexibility to handle change, a positive work ethic, and good analytical skills. I am diligent, trustworthy and dependable. Skype available all day!
ACTIVELY involved in A/R, FRESHBOOKS invoicing for law firms and entrepreneurs; magazine / article proofreading; confidential transcription; transferring pdf documents to editable MS Word documents, QUICKBOOKS data entry and bank and credit card reconciliations, on-line payments, receiving credit card payments, etc.
INDUSTRIES I HAVE WORKED IN: legal, accounting, market research, management consulting, environmental consulting and engineering. I am always looking to expand my knowledge and client base.
Word Processing (Microsoft Word and Excel)
Expert Document Formatting
FreshBooks set-up (client/projects) including billing and timesheets
QuickBooks data entry, report generation
Monthly Billing and A/R follow-up
Calendar Management (Microsoft Outlook)
Email Handling (reading, replying, forwarding)
Customer Service/Telephone Support
2010 - Present
I work from home for G3 whose head office is located in North Vancouver, BC.
My work includes customer service, accounting-related inquiries, accounts receivable/collections, all matters related to new account processing, data entry. I report to the Controller.
LAW FIRMS (contract)
Senior Word Processor / Supervisor / Teacher
2000 - 2009
Legal Word Processor working contract and temp/on-call assignments.
Previously was a legal secretary at Lang Michener - one of the top 10 national law firms in Canada.