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Russell S. | Elance
 
176985602337900
Last Sign-in: Mar 26, 2012

Russell S.

eLearning Developer & Instructional Designer
   United States
  |   Scottsdale, AZ
  |  12:14 pm Local Time

Overview

Minimum Hourly Rate $44

An experienced corporate Instructional Designer with over 8 years of blended training development and project management expertise. A self-starter with proven track record of processing new ideas, concepts and processes. Excellent communication and analysis skills with strong leadership abilities. Training and experience includes:
Analyzed Product Requirement Documents to design training
Designed interactive software demonstrations and tracked simulations using Captivate
Developed eLearning using Dreamweaver, Outstart Studio, and...

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Portfolio

This is a basic eLearning sample I created using Lectora.
This is a sample Instructor's Guide I created using Newteach.
This is an interactive Process Map I created using Captivate.
This is a sample Job Aid I created using InfoMap

Skills (8)

Tested
Lectora
InfoMap
Learn.com LMS
Adobe Dreamweaver
Quickbase
Outstart Studio
Snagit
Newteach

Service Description

Training & eLearning Development.

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Employment

Suzanne Lindquist Trust
Executorial Trustee
2010 - Present
Carry out fiduciary responsibilities of managing trust property and oversee administration of estate. Executorial Trustee Created estate sale Web site and socially-networked it via a blog,...
UPS (through Adecco)
Instructional Designer
2008 - 2009
Instructional Designer Corporate Sales Training Department Responsible for working with Project Managers to successfully design and develop custom training programs for business systems and...
EarthIink
Senior Instructional Designer
2005 - 2007
Senior Instructional Designer (2005 2007) Consulted with stakeholders, trainers, and VPs to create comprehensive skills-based training that blended eLearning with Instructor-Led Training (ILT)...
EarthLink
Queue Management Manager
2002 - 2005
Developed and maintained Queue Management (QM) reporting for 24 agents. Worked with DSL, Cable, and Satellite order provisioning and hardware fulfillment. Decreased erroneous fulfillment cases by...
EarthLink
Broadband Installation Services Assistant Manager
2001 - 2002
Managed agents and provided constructive performance feedback to assure quality customer service Collaborated with internal/external partners to refine call center processes to improve efficiency...
EarthLink
Broadband Installation Services Representative
2000 - 2001
Served as team lead for 12 agents. Facilitated team meetings to clarify and resolve customer issues. Consistently ranked in the Top Five agents for call performance and quality score

Keywords

ADDIE
Captivate
InfoMap
Lectora
LMS
My Snapshot
Writing & Translation
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Total
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Reviews
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Clients
Total
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Identity
Username
seekastar
Type
Individual
Member Since
March 2012
Elance URL
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Russell S. | Elance

Russell S.