Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Sergiu A. | Elance
 
176985602337900
Last Sign-in: Nov 22, 2015

Sergiu A.

Customer Service, Technical Support, Helpdesk
   Czech Republic
  |   Brno, South Moravian
  |  9:05 am Local Time

Overview

Minimum Hourly Rate $7

Experienced Customer Care Agent with direct customer contact background followed by 5 years experience in Technical Customer Support on various Positions (Website Support, Smartphones Technical Support, Account Management Support, Mail Management, currently Customer Service Representative position)

Read More »

Skills (10)

Tested
Administrative Assistant
My Score
avg
Passed
Customer Service
My Score
avg
Passed

Service Description

I offer Customer Support and Assistance based on Technical and Office Experience supporting : Email Handling , Phone Support, Account Management, Microsoft Office Tools, Windows OS and Hardware Support, German Language Support, Travel Planing, Data Entry, Basic Accounting and quick adapting to other Customer Used Software.

Read More »

Employment

IBM Global Services Delivery Center Czech Republic
Customer Service Representative
2013 - Present
Email Support for various customer accounts. Technical and Informational Phone Support for various Customer Accounts.
Infosys BPO
Helpdesk
2013 - 2013
Technical Phone Support for Apple products Iphone/Ipad
Arvato Services Sibiu
Customer Relations Assistant
2012 - 2013
Email support for Customers Complains Department for Amazon.de
Netex Consulting
Public Relations Assistant
2011 - 2012
Providing Customer Support for Website : www.reifendirekt.de
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Helpdesk
Email Handling
Email Technical Support
Phone Technical Support
Account Support
German Language.
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
Sergiu_a
Type
Individual
Member Since
March 2015
Elance URL
Verifications
0
Sergiu A. | Elance

Sergiu A.