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Seth Hall | Elance
 
176985602337900
Last Sign-in: Apr 13, 2014

Seth Hall

Dependable network and server IT Support
   United States
  |   Beebe, AR
  |  10:00 am Local Time

Overview

Minimum Hourly Rate $27

I'm an experienced IT provider ranging from T1 and T2 Server and Network support to T3 Application development/support with Web and Desktop programming with ASP.NET, PHP, HTML, CSS and MySQL I specialize in malware detection and removal, network and system security, training and consultations, .NET, HTML, CSS, PHP, jQuery Mobile and JavaScript programming. My problem solving skills are top notch and are able to go in quickly, find the issue and resolve it while making sure things are put in place to keep it from happening again.

My services...

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Sep 18, 2012|Networking & Security|Private|Completed
Sep 11, 2012|Technical Support|Private|Completed
|
5.0
Jul 28, 2012|Technical Support|Private|Completed
Jun 7, 2012|Technical Support|Private|Completed

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Portfolio

Mobile Website developed for Indochine in Tacoma, WA. Pages included an About Us,...
http://www.indochinedowntown.com/mobile
This was a WordPress site that needed a mobile version. I used a WP Mobile Plugin and...
http://www.drjoycelevitt.com
This mobile website was developed for a pet boarding and grooming company in Florida....
http://m.partofthefamilykennels.com
Website designed for CurrysAuto.com to allow mobile users to look up location,...
http://www.currysauto.com/mobile
Developed using jQuery, HTML, CSS and PHP. Their mobile site was focused on allowing...
http://www.bestcateringlosangeles.com/mobile
I developed this for my personal site to be viewed on mobile devices
This was developed for a Spa and Yoga center in Texas. They wanted to be able to still...
Mobile website designed using HTMl, CSS, PHP and a little JavaScript.
Mobile website designed using HTMl, CSS, PHP and a little JavaScript.
This is a collection of past Tech Support and Virus removal incidents.
Me going through some basic tech support sayings.
Developed for NCR Corporation Managers and Team Leads in ASP.NET. It was designed to...
Small design, mostly HTML and CSS Formatting.
PHP development for emailing contact form on MicahStampley.org
Developed in VB.NET, WeatherTweet would automatically tweet the weather in a given zip...

Skills (6)

Tested
Windows 7
Knowledge of Windows 7 Skills Test
My Score
avg
Computer Skills
Computer Technician Test
My Score
avg
Windows XP
Windows XP Test
My Score
avg
Passed
Network Security
Antispam and Antivirus Test
My Score
avg
Network Administration
Networking Concepts Test
My Score
avg
Passed
Windows Vista

Service Description

CompTIA A+
DCSE - Managed Deployment Tech
MCP/MCTS:70-680, Windows 7 Config
CompTIA Network+
CompTIA Security+

I'm a US based IT Services provider focused on Web Development and Mobile sites, IT Managed Services, Application development for both desktop and web as well as consulting and Help Desk support. I'm focused 100% on CSAT and Problem Resolution for all customers to ensure their problem is resolved in a timely manner and professionalism is maintained through the project. I would like to give you a little personal insight and why I am the best choice to provide you with development and support for your project.

Who I am:
- I'm an experienced IT professional, Web Developer, Database developer, Application designer and Network Consultant who strives to provide problem resolution and CSAT to all my clients.
- I work hard and effectively to understand your requirements and design an end product around your wants, needs and timeline while staying in your budget.
- I'm on call 24x7 so there is no need to worry about downtime or not being able to reach someone in the event of an emergency.

What I do:
- I provide IT services for businesses and residential customers with Computer Hardware, Software, Network Setup, Web Programming, Desktop application development, full time Help Desk services for your customers, and 24x7 proactive monitoring.
- I use software to keep Knowledge bases, Help Desk tickets including ZenDesk and Remedy AR System. I provide updates and reports to...

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Employment

Apple Incorporated
iOS Tier 2 Senior Adviser
2013 - Present
I was promoted to a Senior Adviser almost 2.5 months after joining the project. I acted as senior technical support for Apple’s iOS devices include the iPods, iPads, iPhones and supported Mac OS X...
Intermedia Inc
Exchange Support Specialist
2013 - Present
I provide Exchange, SharePoint, PBX and Cloud service support for customers. I work regularly with mail setup and network connections to our systems. I regularly work with customer setup email...
Apple Incorporated
Tier 1 iOS Advisor
2012 - 2013
I provided first line troubleshooting for Apple’s iOS devices to customers with a wide range of devices and technical skills. I went in with zero knowledge of Apple’s products and had never used...
PlumChoice
Tier 1 Help Desk Technician
2011 - 2011
Provided Remote Tech Support for residential users on a broad range of equipment, setups, skill levels and challenging issues. I worked regularly with Modems, Routers, Desktops and Laptops. I also...
NCR Corporation
Tier 2 Advanced Help Desk Analyst
2010 - 2011
Provided Level 2 hardware support to field technicians on PCs, Servers, Printers, Cash Office equipment and registers. Supported over 100 pieces of equipment including IVR and Fax, Security PCs, HP...
NCR Corporation
Self-Checkout/ATM Help Desk Analyst
2009 - 2010
Provided Level 1 and 2 support to Store Associates and Field Technicians on hardware and software for self-checkouts and ATMs. Escalated diagnostic files to proper level to be resolved in timely...
NCR Corporation
Tier 1 Point-Of-Sale Help Desk Analyst
2008 - 2009
Provided Level 1 support to Store Associates on POS Registers, Handheld scanners, scanner/scales, debit card readers and cabling issues. I also developed application to manage agent’s schedules...

Education

Western Governors University
Bachelors of Science-IT, Network Administration
2010 - Present

Keywords

desktop support
technical support
system administration
windows 7
server 2008
networking exchange
outlook
sharepoint
My Snapshot
IT & Programming
2
Elance Level
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Identity
Username
SethHall
Type
Individual
Member Since
February 2011
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Seth Hall | Elance

Seth Hall