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S.Y. G. | Elance
 
176985602337900
Last Sign-in: Apr 24, 2011

S.Y. G.

Virtual Assistance Professional
   United States
  |   NEWPORT NEWS, VA
  |  4:03 am Local Time

Overview

Minimum Hourly Rate $15

Have been business owner since 2003. Offering over 20 years of experience. A Virtual Assistance Professional. Expertise is professionalism and communication. Have worked in areas of Human Resources and Federal Government.

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Skills (10)

Tested
Customer Service Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Passed

Service Description

Provide services in the following areas:
Data Entry (exp in Document Coding for federal contracts)
Professional administrative
human resources
customer service,
intake calls, liasion, point of contact
responses by way of emails, mail and or letters.
massive mail merges (excel database)
Creation of business policies and procedures
Creation of forms

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Employment

US DEPARTMENT OF HOUSING & URBAN DEVELOPMENT
HUD PROGRAM SPECIALIST
2000 - 2007
Worked directly for Deputy Comptroller for Public and Indian Housing. Prepared monthly recaptured reports for Field Office programs to inform of funds availability using Excel. Answered calls...
CACI/KEI
DOCUMENT ANALYST
1991 - 2000
Worked for CACI as well as Kajax Engineering Inc. Provided expertise in the document coding/document analyst area. Supported department from administrative area aspect in corrected document...

Education

University of Phoenix
Associates of Arts in Psychology
- 2010
Overview  |  Job History  |  Resume/C.V.

Keywords

administrative
HR
data entry
customer service
typing
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  • 12 months
  • Lifetime
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Identity
Username
sgoutsourcing
Type
Individual
Member Since
April 2011
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S.Y. G. | Elance

S.Y. G.