Miguel J. | Elance
 
176985602337900
Last Sign-in: Jan 17, 2014

Miguel J.

IT Specialist
   United States
  |   Fremont, CA

Resume/C.V.

I have over 12 years of in-depth IT Administration/Network Administration experience, with a strong focus on Microsoft/Linux Server builds and maintenance. I have and currently maintain Exchange 2003-2010 email servers, and have provided/maintained Windows Server 2003-2008 solutions to many clients/employers throughout my career. I have worked with and supported a large variety of Linux based servers and equipment as well. I also have built and supported multiple different types of network appliances including but not limited to: Load Balancers, Link Balancers, Spam Filters, Web Filters and Firewall virtual and physical appliances
Service Description
Certifications
CompTIA
CompTIA A+ certified
Awarded: 2003
Employment
Barracuda Networks
Technical Support Engineer
2011 - 2012
• Support multiple Linux based products by phone in call center environment • Build ESXi testing environments for support engineer testing • Handle escalated tickets from lower level engineers • Train new hires on troubleshooting and linux CLI commands/custom scripts • Setup test networks to diagnose Layer 2 and 3 issues with appliances • Manage daily ticket assignments for myself and assign out to engineers • Team Lead/Escalation point for multiple products • Penetration testing/port scanning appliances • Diagnose compatibility issues with appliances that integrate with Microsoft Windows 2003-2010 Exchange Servers and 2003-2008 Domain Controllers • Support hypervisor based appliances from initial setup to troubleshooting tasks both in backend CLI, hypervisor consoles, and GUI. • Helped with outstanding IT tickets needed within the organization such as setting up DNS servers and managing internal resources
Moonknight Networks
Sr. System Administrator
2009 - 2011
• Setup, maintain and trouble shoot Windows and Linux servers • Migration of Exchange 5.5/2003 to Exchange 2007 • Migration of Windows Server 2000/2003 to Windows Server 2008 • Network services and server monitoring • Deployment of Symantec Endpoint Protection Manager and Clients • Built Linux/Windows fileservers and configured permissions • Postini and ASSP open source spam server solutions implemented • Deployment of Blackberry Enterprise Services (BES) • MSSQL database installation and configuration • Integrated various NAS and online backup solutions • Maintained Active Directory and Exchange servers • Built and configured DNS/DHCP/and VPN servers
Scilogic Systems Inc.
IT Manager
2009 - 2009
• Setup, maintain and trouble shoot Windows and Linux servers • Built servers and domains • Managed 20 technicians in all aspects from hire, training, and termination • Consolidated and managed servers throughout environment • Installed and maintained SCOM 2007 throughout the environment • Built and maintain Microsoft Virtualization server Hyper-V servers • Maintained and applied updates via WSUS to all servers spanning in both corporate, lab and AT&T test lab environment. • Built HP SAN systems for storage distribution throughout the MSTV LAB environment. Setup HP MSA, 500, 1000, 2000 etc and create LUNS for remote connecting servers. • Implemented SCCM to manage all server environments throughout the MSTV LAB environment. • Setup SQL 2005 STD, ENT and SQL 2008 STD and ENT environment with active passive cluster/failovers. • Setup FOREFRONT servers for both users and server client security/virus protections. • Setup Hyper-V Management Servers to manage all Hyper-V servers. • Migrated Microsoft Virtual Server 2005 to 2008 Hyper-V. • Maintained Active Directory and Exchange servers • Maintained File servers • Managed team of field technicians and remote support technicians • Trained new and existing technicians on a continuous basis
Cashedge Inc.
IT Administrator
2008 - 2009
• Setup Windows 2003 multisite environment with consolidation from 4 different domains to one environment. Single handedly migrated over 400 users, desktops, laptops, and servers worldwide to one central domain environment. Establish NIS connections between Windows AD and Sun Microsystems’s Sunray environment. • Built and remapped all GPO throughout the environment. Create full security lock down for all ACH/Risk Management (Bank Processing Department) users with means of GPO lockdown. • Created custom for inter department logon script as well as application push and installation scripts. Using both custom switch as well as Windows’ scripting switch. • Built and configure Symantec Backup exec, Netbackup to work with Data Domain and provided connection with Windows and Linux for storage on Data Domain. • Built multisite WSUS server and provided central management for all Microsoft’s security updates and patches. • Built BES (Bigfix Enterprise Server) with multisite environment to manage all internal corporate servers, desktops, and laptops worldwide. • Used BES to provide software, system audits throughout the environment, including software distribution and rollback. Distribute BES client to all Windows, Linux, and Solaris environment. • Evaluate, select and deploy Desktop Encryption. • Configured Credant mobile guardian for multisite failovers with MSSQL connectivity and replication. • Tested and deploy encryptions to Laptops, Desktops, Mobile devices and user cell phones. • Created Document Management System (DMS) for both internal users as well as external clients. Provided web based connection with SSL by using Apache and MySQL. Create LDAP connection directly to AD for central user management. • Built internal HR portal, for users self management as well as automating HR hiring process through web based and integrating with corporate website and internal authentication LDAP. • Built internal Chat server using Jabber, deploy and set company standard for all internal chat communication with full regulatory compliance and security regulation. • Created Virtual Image (VM) on Oracle VM (XEN) and VMware ESX. • Created internal Client Management Portal to automate client password recovery, Added printers through all web based connection as well as lower helpdesk calls for password reset and reduce the numbers of ticket sent to helpdesk. Acquired commercial software for IT with no cost to the company and saved over $100,000 on original IT budget. • Integrated Windows, Linux, UNIX, and MAC with AD for GPO management using Centrify.
Spartan Systems Inc
Field Team Lead Engineer
2007 - 2008
• Trained field team of 10+ technicians and managed day to day operations of team. Also assisted in hiring process of team members. • Maintained and troubleshoot Network, Server, and Desktop • Purchased, install and upgrade software on Server and workstations. • Automate System roll out with Universal Imaging Utilities • Managed network security consisting of configuring router, firewall, virus updates, and automate backup with Backup Exec • Upgrade/maintain company's entire Website both front end and backend. • Database Maintenance of MySQL, MSSQL. • Test, Troubleshoot, Deploy, Issue new Workstation/Laptop/Server. • Win 2000, XP, 2003 Server/System/Network management • Detect and report hackers • Network Probing for weaknesses • Analyze Network Packets and dissect Network infrastructures • Setup Maintain Network Monitoring (NAGIOS) • Setup Remote Emails, and Server alerts using WMI and Naigos. • Provided VPN setup for remote users. • Provided backup restore of Exchange mailbox • Provided/Setup Server migration from 2000-2003 including Exchange 2000-2003 • Setup Server clustering for failovers. • Worked with External Clients to setup Network, Firewall, VPN, Exchange 2000-2003, Data Migration, Backup Exec Rotation, Remote Desktop Setup, Good Technology implementation, Treo phone, Blackberry Phone, Pocket Pc, Palm OS, Windows NT4-2003 Migration. Update CAD drawings, Setup Fiber Optic Connections, Setup VLAN, Setup QOS, Setup VOIP, IIS, DNS, DHCP, and Provide Backup/Restore, Barracuda Appliances. • Provided on-call 24/7 supports for all Internal and External Users.
Redwood Financial Inc
IT Manager
2003 - 2007
• Install/Support Goodlink Server and client version ranging from 1.0 – 4.5. • Installed and deployed entire company’s network/servers/workstations in a startup environment. • Provided Tier 2 technical support for employees and clients as needed • Managed company IT documentation and FAQ intranet site • Administration/Backup of Lotus Notes Server • Installation and configuration of Backupexec and NAS devices • Provided seamless integration of Goodlink Server into Exchange environment ranging between Exchange 5.5 through Exchange 2003. • Provided Setup/Migration/Upgrade for Goodlink Server • Support and troubleshoot problems with Goodlink handheld device and Server. • Provided one on one wireless setup and configuration for multiple users internal and external through Goodlink Server. • Tracked real-time sent/receive packets to PocketPC and Treo devices with Goodlink installed. • Provided support to Black Berry Devices, Pocket Pc, and Treo. • Provided backup and restore of file corruption dealing with Good Link Server, and some minor use of Exchange Mailbox Restore. • NOC, Real-time monitor of servers in UNIX environment. • Managed team of helpdesk technicians in all aspects of employment • Trained new and existing employees on a continuous basis. • Hosted continuous meanings on future IT strategy and budget.
Payment Terms
None specified
Miguel J. | Elance

Miguel J.