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Shah Junaid Ahmad K. | Elance
 
176985602337900
Last Sign-in: Jun 8, 2015

Shah Junaid Ahmad K.

Expert Technical Support
   India
  |   Baramula, Kashmir

Verified Freelancer

Shah Junaid Ahmad K.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $9

My impeccable command over English language, fast learning capability and being a tech savvy simply gives me an extra edge over other freelancers.

I have loved tech from times immemorial so i graduated in Computer Science. As i stepped in freelancing world, i was simply stunned to see how much employers wanted to work with me.

I have offered my services to iTristanmedia ( Ecommerce / Web services company) as a Web Administrator/Tech Support and Videomakerfx . I received some good training on Domain Management and was handed over the...

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Portfolio

Client wanted help in almost all technical fields of Domains, which involved domain...
# Client wanted primarily that i will be giving technical support/customer support....

Skills (7)

Tested
customer support
dns
ssl
domain management
zendesk
whmcs

Service Description

My impeccable command over English language, fast learning capability and being a tech savvy simply gives me an extra edge over other freelancers.

I have loved tech from times immemorial so i graduated in Computer Science. As i stepped in freelancing world, i was simply stunned to see how much employers wanted to work with me.

I have offered my services to iTristanmedia ( Ecommerce / Web services company) as a Web Administrator/Tech Support and what not. I received some good training on Domain Management and was handed over the following sections:
##### Responsible for DNS, SSL and Domain Migration and all related issues.
##### Responsible for all WHMCS work on Admin level and all related issues.
##### Responsible for Documentation of FAQ and Knowledge-Base.
##### Responsible for Technical Support/Phone Support

I worked for VideoMakerFX, top selling video creation software for many months on JvZoo and other marketplaces. I was hired and responsible for the following:
##### Responsible for Testing the software thoroughly.
##### Responsible for Documentation which included FAQ and Knowledge-Base.
##### Responsible for Technical Support/Chat Support.

And i have worked for few other companies like Exness.com (foreign exchange broker) as an IB (introducing broker) and proved to be as one of the top professionals in their IB list generating a whopping 100,000 $ investment from the customers.

As a person i am very dedicated, giving attention to detail and very technical. I...

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Employment

iTristanmedia
Web Admin/Technical support
2013 - 2015
I was responsible for: Web Administration, Technical Support, Phone support, DNS, SSL, WHMCS

Education

LPU
B.Tech Somputer Science
2010 - 2014
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

technical support
customer support
phone support
email support
chat support
dns management
ssl
whmcs
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Private
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Identity
Username
shahjuni
Type
Individual
Member Since
January 2015
Elance URL
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Shah Junaid Ahmad K. | Elance

Shah Junaid Ahmad K.