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SHAMILA DEVI SHANMUGARAJAH | Elance
 
176985602337900
Last Sign-in: Jan 7, 2015

SHAMILA DEVI SHANMUGARAJAH

experienced in data entry ,customer service and e-
   Malaysia
  |   Kajang, Selangor
  |  4:03 am Local Time

Overview

Minimum Hourly Rate $33

I am a Malaysian origin who is currently highly looking out for a online data entry jobs to support my family my education and my husbands education.I have 13 years working experience in various established organization in my home ground Malaysia as a data entry and customer service executive.I have finished my primary, secondary, college and currently per-suing my education in executive bachelors degree program me in business administration in a well know University which is called Open University Malaysia. I have obtain 3 types of...

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Portfolio

Skills (9)

Tested
MS WORD
ms access
Email Etiquette
My Score
avg
Passed
Email Handling
My Score
avg
Passed
MS EXCEL

Service Description

I am a hard working person, able to do multi tasking jobs with a good listening skills and good command of spoken and written english experience in handling difficult customers and client via e-mail and on the phone.honest trust worthy.able to finish the given task to me on timely manner
I have been given 5 compliment letters by and AIA agent during my working days last 8 months to be the best customer service staff who has solve medical claims issues for the agent before 1 month.


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Employment

AIA BERHAD
RAPID RESPONSE TEAM EXECUTIVE
2014 - 2014
ANSWERING AIA AGENT ENQUIRES ON PATIENCE MEDICAL CLAIMS AND PROCESSING THE CLAIMS ACCORDINGLY TO THE PAYMENT GIVEN FOR HOSPITALISATION AND CLINICAL.
SRG ASIA PACIFIC
CUSTOMER SERVICE EXECUTIVE
2008 - 2010
ANSWERING TO CUSTOMER POST PAID AND PER PAID ENQUIRIES AND COMPLAINS AND KEYING DATA INTO CRM PORTAL.

Education

MEGATECH COLLEGE
BUSINESS ADMINISTRATION
2009 - 2009
College Siber Tek Montevest
NVQ level 2 & 3 computer programming
2003 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

professional in handling data entry
customer service
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  • 12 months
  • Lifetime
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Identity
Username
shamganesh
Type
Individual
Member Since
December 2014
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SHAMILA DEVI SHANMUGARAJAH | Elance

SHAMILA DEVI SHANMUGARAJAH