Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Herbert Padua II | Elance
 
176985602337900
Last Sign-in: Feb 21, 2013

Herbert Padua II

It's not just an interaction, it's a relationship.
   Philippines
  |   Dingle, iloilo
  |  3:39 am Local Time

Overview

Minimum Hourly Rate $11

I am working as a call center agent in one of the BPO companies here in the Philippines. I also have a knowledge in some aspects of computer especially in proper call handling and assisting customers. I have a good communication skills that will help me in this job. I have the qualities of being fast learner, can easily adapt to any changes, flexible, open minded and can work with dignity.

Read More »

Skills (9)

Tested
excellent customer serviice
hard selling
Customer Service
Telephone Handling
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Knowledge of Microsoft Office
General Office Skills
Time Management
Computer Skills

Service Description

Excellent customer service- assistting the customers is one way of helping your company, but its not just assisting them. We also need to consider the efficiency on how we handle customers. We need to see to it that at the ent of your interaction, you're not just help yout customers but you also make a relationship that binds your company and your customer. As a representative of ypur company, you also need to observe thae quality in call handling. You need to empathize in a situation that yhe customer is happy or in a grieve. Make sure that you will give your cuatomer a good impression not just towards uou but towards the company as well.

Read More »

Employment

Transcom Worldwide Philippines Incorporated
Customer Account Executive
2011 - 2013

Education

Iloilo State College of Fisheries
Bachelor of Science in Hotel and Restaurant Manage
2007 - 2011

Keywords

customer service
My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
Shane_Lescano
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
Herbert Padua II | Elance

Herbert Padua II