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Shannon Mackie | Elance
 
176985602337900
Last Sign-in: Mar 4, 2014

Shannon Mackie

Apple Enthusiast and Social Media Guru
   Netherlands
  |   Amsterdam, Noord-Holland

Overview

Minimum Hourly Rate $27

I studied English Literature at University of Delaware. I am a lover of language learning, social media, photography, and Apple computers.

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Skills (10)

Tested
Technical Support
Secretarial Skills
Company Secretarial Work
Web Services
Web Design
FTP
English
English Literature
English grammar
Email

Employment

Atlassian
Junior Support Engineer
2013 - Present
HostMySite.com
Technical Support Representative
2008 - 2013
Providing customer service, front line customer support via live chat, telephone, and email requests. Maintain accurate customer records, and professional written correspondences and verbal...
Apple
Specialist
2007 - 2008
Assisted customers in selecting the best solution for their needs. Trained as an Apple Genius (technician) and repaired customers' malfunctioning Apple mobile devices (such as iPods, iPhones, iPads.)

Education

University of Delaware
Bachelor of Arts (B.A.)
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
shanmackie
Type
Individual
Member Since
March 2014
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Shannon Mackie | Elance

Shannon Mackie