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Shawna F. | Elance
 
176985602337900
Last Sign-in: Feb 28, 2015

Shawna F.

Virtual customer service rep and assistant
   United States
  |   CRESCENT CITY, CA
  |  7:08 pm Local Time

Overview

Minimum Hourly Rate $9

I have excellent customer service skills. I am a hard independent worker, and a excellent mutlitasker. Great data entry skills, customer service skills are A++, and love working under pressure.

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Portfolio

counted foods available in area schools

Skills (10)

Tested
Customer Service
My Score
avg
Passed
Editing/Copy Editing
My Score
avg
Passed
Travel Planning
My Score
avg
Medical Billing
My Score
avg
Passed
Telephone Etiquette
My Score
avg
Passed
Payroll
My Score
avg
Human Resource Management
My Score
avg
People Management
My Score
avg

Service Description

I have done customer service for over 20 years. Data entry for 3 years. I am proficient on almost all programming used on computers, tablets, etc i am an asset for the companies I have worked for.

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Employment

Community Assistance Network
Office support
2010 - 2011
Data entry, answering multi lined phones, filing , customer service
Solvang Friendship House
Care Staff
2000 - 2002
Data entry,medication count and pass,customer service, answering phones
Prism Merchandising Group
Lead
1998 - 2000
Data entry, payroll, hiring and firing of staff, scheduling, customer service

Education

College of the Redwoods
AA Behavioral and Social sciences
2010 - Present
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Data entry
customer service
transcribing
sales
telemarketing
virtual assistant
office support
clerical
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
shawna1975
Type
Individual
Member Since
June 2014
Elance URL
Verifications
0
Shawna F. | Elance

Shawna F.