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Maria Sharlene Mae C. | Elance
 
176985602337900
Last Sign-in: Sep 17, 2011

Maria Sharlene Mae C.

Satisfaction Guaranteed ^_^
   Philippines
  |  6:13 pm Local Time

Overview

Skilled on wide range of customer service, clerical and other duties related to office activities, quickly absorb and retain new information and procedures, a Dell Certified Systems Expert (Portables and Desktops), uninstalling and reinstalling of different computer software / applications, Computer Hardware Troubleshooting. Familiar with Windows Operating System such as XP, Vista and Windows 7. Willing to review CISCO, database (Cache Intersystems, SQL), Visual Basic, and Web Development, if needed, willing to be trained and learn new things.

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Skills (4)

Tested
Windows XP
Windows XP Test
My Score
avg
Computer Skills
Computer Technician Test
My Score
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Microsoft Word
Microsoft Word 2007 Test
My Score
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Customer Service
Customer Service Test
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Passed

Service Description

- Data Entry
- Customer Service / Technical Support
- Microsoft Word and Excel
- Windows Xp/Vista/7
- Computer Hardware and Software Troubleshooting



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Employment

Glo-cal Advanced Systems Inc.
Project Engineer / Systems Engineer
2010 - 2011
Offers services for the design, implementation and support of Symantec security solutions for security management, endpoint security, network security, messaging security and web security. Assist...
eTelecare Global Solutions
Technical Support Representative 3
2006 - 2009
As a technical support representative, assisting people from USA; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service...

Education

Mapua Institute of Technology, Makati
Bachelor of Science in Information Technology
2002 - 2006

Keywords

- Data Entry - Customer Service / Technical Support - Microsoft Word and Excel - Windows Xp/Vista/7 - Computer Hardware and Software Troubleshooting
My Snapshot
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
Shayne_Castillo
Type
Individual
Member Since
May 2011
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Maria Sharlene Mae C. | Elance

Maria Sharlene Mae C.