Aiming to lead a team that would help me enhance my leadership skills and will let me share good practices from my experiences in this line of business.
Have been in BPO industry for more than than 8 years. Trained and skilled in delivering best in class customer service, with experience in data research, customer service such as billing, email and technical support.
Has been a product coach for 2 years. A subject matter expert doing floor support, up training, product refresher and coaching.