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Marian Joy Faelnar | Elance
 
176985602337900
Last Sign-in: Aug 4, 2015

Marian Joy Faelnar

Customer Service, Email Support, Admin Research
   Bahrain
  |   Manama, Manama

Overview

Minimum Hourly Rate $16

I have been working as a customer service representative for the last 9 years. My job profile included solving the customerís problems, attending to the customerís phone calls regarding complaints and then solving them immediately.

I also worked and experience Administrative and Office Job for 3 years.

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Portfolio

Senior Customer Service, Experienced Agent, Inbound, Outbound, Escalation, Complaints,...

Skills (10)

Tested

Service Description

? Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
? Arrange conferences, meetings, and travel reservations for office personnel.
? Complete forms in accordance with company procedures.
? Compose, type, and distribute meeting notes, routine correspondence, and reports.
? Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
? Locate and attach appropriate files to incoming correspondence requiring replies.
? Mail newsletters, promotional material, and other information.
? Maintain scheduling and event calendars.
? Contact follow-ups on sales prospects
? Coordinate with marketing groups to facilitate functions
? Provide status reports to management
? Setup and coordinate meetings
? Support staff in assigned projects
? Determine new market channels


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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
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shenzen01
Type
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Member Since
August 2015
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Marian Joy Faelnar | Elance

Marian Joy Faelnar