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Sheila T. | Elance
 
176985602337900
Last Sign-in: Mar 24, 2012

Sheila T.

Data Entry Specialist/Writer/Phone & Chat Support
   Philippines
  |   PASIG CITY, NCR
  |  6:18 am Local Time

Overview

Minimum Hourly Rate $5

I've been a Quality Assurance Analyst/Customer Experience and Sales Coach for a BPO company for more than 5 years. I have varied experiences in voice and chat programs. Part of my task is to train agents on how to provide customers with high quality customer experience and at the same time meet their sales targets.

I also worked as a sales representative in a contact center for more than 2 years selling consumer computers, electronics and computer-associated accessories. I can do either inbound, outbound or chat support.

I am...

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Skills (10)

Tested
Outbound Sales Skills Test
My Score
avg
Passed
Selling Skills Test
My Score
avg
Passed
English Vocabulary Test (U.S. Version)
My Score
avg
Passed

Employment

TELUS International Philippines Incorporated
Quality Analyst /CE-Sales Coach
2006 - Present

Education

Philippine Christian University
BS Business Administration major in Management
1995 - 2000
Overview  |  Job History  |  Resume/C.V.

Keywords

data entry
excel
virtual assistant
article writer
phone or chat support
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  • 12 months
  • Lifetime
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Identity
Username
Shey_17
Type
Individual
Member Since
September 2011
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Sheila T. | Elance

Sheila T.