Over 12+ years of total IT experience primarily in CRM Sales Force.co(SFDC) and Professional Services Applications (PSA) Netsuite/OpenAir.
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Design and build user interfaces, frameworks, components, navigation
elements and customization for an extensive, highly interactive cloud-based
Experience in administration, configuration, implementation, and support of Sales Force CRM, and Sales Force SFA applications based on Apex and leveraging Force.com Platform -- world's first commercial Software as a Service (SAAS) application running in Cloud...
Nissan,WFH ,Losangles,CA May,2011-till date
It?s a Salesforce to CTI integration project. Nissan has different call centers for their different units. Project
is about implementing those all call center on Salesforce with CTI integrated. It?s a CRM and CTI integration
Role: Team Lead
?Developed Triggers,VF Pages, and Controller classes.
?Created the webService Client class, Wrapper classes for integration.
?Performed mass insert, update, upsert, delete using Data loader.
?Migrated the whole application from one instance to the other and production
?Data Migration (from Oracle to salesforce.com) using Data loader & SQL Server.
?Worked on Enterprise WSDL and Partner WSDL for different methods.
?Development in ASP.NET with oracle for data migration from Database with salesforce.com.
?Created validation rules, workflow rules, roles, profiles, users, sharing rules as per requirement.
?Created roles, profiles, users, sharing rules as per requirement.
?Wrote the test classes for upto 95% of code coverage.
?Designed the work-flow Architecture for the business requirements.
?Customization of custom objects with 300+ fields in each and for related list objects.
?Implementing Rework and Clone for the sample lab as per requirement.
?Auto-populating the shipping address of account over in sample lab.
?Generating Dynamic Serial Number for every Sample lab record associated with opportunity or account.
?Restricting the users from...
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