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Sunchine H. | Elance
 
176985602337900
Last Sign-in: Sep 30, 2015

Sunchine H.

Technical Support Manager
   Philippines
  |  8:36 pm Local Time

Overview

Minimum Hourly Rate $6

"Hire My Expertise & Make Your Life Easier"

- Has the ability to coordinate with clients, designers, developers and understand a project the requirements.
- Can create technical documentation, release notes and report
- New code testing
- Web Research and Data Entry

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May 8, 2014|Business Intelligence|Private|Completed
|
1.0
Feb 21, 2014|Content Management|Private|Working

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Portfolio

Bid on project and reviewed the requirements. Created the planning and wrote the scope...
Coordinate with clients and developers in developing the Website Project for MOS Glass...
Reviewed the requirements of an online finder tool and planned the flow of the entire...
Bid on sites like as Elance and Guru to get clients for website development company....
Updating hundreds of pages. Transferring the text content from the old sites to the new...
The proposal includes planning of redesigning an existing site and proposed a solution...
Research on different restaurants in Australia and put the details in an excel sheet.
Manage the creation of the web page design. Made sure to deliver the details to...
Created the prototype based on the details provided by client and layout how the client...
Managed the work for web page design and coordinate with designers to achieve the style...

Skills (10)

Tested
Web Research
Data Entry

Service Description

- Provide level 1 client support through email and live chat systems.
- Replicate reported client problems to isolate issues and then report to technical team
- Investigate errors and work with our programmers to fix them
- Test new code to find possible bugs
- Maintain help documentation and release notes
- If required assist marketing team with client research activities
- Create proposal for online bidding (ie Elance, oDesk)
- Coordinate with designers and developers about the project requirement
- Create the scope of work, time lines and budget
- Update CMS website if needed
- If required create wireframe and prototype
- Make sure that the project is implemented according to specification




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Employment

Igniva Solutions Company
Business Development Manager
2013 - 2014
Shivaansh Technologies
Business Development Manager
2012 - 2014
Raif Avant of AreaGold
Virtual Assistant for Website Development Projects
2012 - 2013
Glimmerize
Project Coordinator and Sales Bidder
2012 - 2013
VXI Philippine Incorporated
Support Specialist
2011 - 2012
Teleperformance
Customer Service Representative
2009 - 2012
Viva Video City Incorporated
Manager
2004 - 2007

Education

Pamantasan ng Lungsod ng Muntinlupa
Bachelor of Science in Computer Science
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
shinnyabalos
Type
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Member Since
September 2012
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Sunchine H. | Elance

Sunchine H.