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Shirley Grimwood | Elance
 
176985602337900
Last Sign-in: Aug 30, 2015

Shirley Grimwood

Expert IT Infrastrure Support and Projects
   Brazil
  |   Curitiba, Parana

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Shirley Grimwood's identity has been verified.  Learn More

Overview

A qualified IT Professional with more than 20 years experience in IT. PMP, MCSE and ITIL 2011 certified. Proven ability and expertise in supporting IT Infrastructure and implementing IT Projects. Able to work on own initiative and as part of a team. First-class analytical, and problem solving skills. Dedicated to maintaining high quality standards.

Specialties: Problem Solving, Microsoft Exchange, Microsoft Lync, Project Management Best Practices, Microsoft AD, Cisco VOIP, Microsoft Exchange, IT Project Management, Cisco ASA, Cisco router...

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Skills (10)

Tested
Microsoft Exchange
Servers
ITIL
Active Directory
Network Administration
VPN
Network Security
VoIP
Switches
Microsoft SQL Server

Employment

HSBC Global Technology Brazil
Project Manager Analyst
2014 - 2015
• Manage Business Intelligence Software Development Projects for HSBC UK. • Work with Business, Operations, and Technology teams (onshore and offshore) to ensure the requirements are delivered to...
HSBC Global Technology Brazil
Software Support Analyst
2012 - 2014
Supporting Release Management and Change Management processes for Financial Applications such as Global Calypso and Calypso OTC Clearing for New York, London and HK regions as part of global team...
Ciashop
Senior IT Infrastructure and Support Analyst
2011 - 2012
• IT Project Management • IT Infra-structure administration • Server Management (IIS, SQL, AD, Exchange, ISA) • IT Support • Telephony • Continue improvement initiatives. • Office 365 implementation.
Blount Industrial Ltd
IT Support Analyst
2007 - 2011
Blount is part of the Oregon Group; the world's leading manufacturer and marketer of cutting chain, guide bars, and chain drive sprockets for chainsaws. Main responsibilities: IT Project...
Freelancer
English Teacher
2006 - 2007
Taught in English School establishments, in companies and private one-to-one tuition. Focus in Business English.
CDL (Cheshire Datasystems Ltd)
Senior IT Infrastructure Analyst
1997 - 2005
CDL is a leading provider of hardware, software and E-commerce solutions to the insurance sector. It has over 200 staffs distributed in four offices in England. My main responsibilities were to:...
First Point Ltd
Network Support Engineer & Computer Maintenance
1994 - 1997
Repair to component level PCs, peripherals, and EPOS equipment. Managing repairs to meet (SLA's) Service level Agreements. Installation and configuration of Netware 3.12 Servers. Network...
SHL SystemsHouse
Maintenance IT Technician
1992 - 1994
Repair to component level PCs, laptops, servers and peripheral Network support: Netware 3.12 [Token Ring topology] Technical support to internal staff and Field Service Engineers Managing...
SHL SystemsHouse
IT Technician
1990 - 1992
Build, configuration, test of PCs, laptops, servers and peripherals of leading manufactures at the

Education

Manchester Business School
MSc
-
Escola Técnica Federal do Pará
Diploma
-
The Open University
BSc with Honours
-
Stockport College
BTEC HNC
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
shirley39
Type
Individual
Member Since
March 2015
Elance URL
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Shirley Grimwood | Elance

Shirley Grimwood