Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Shirly May A. | Elance
 
176985602337900
Last Sign-in: Jun 24, 2016

Shirly May A.

Customer Service Specialist/Virtual Assistant
   Philippines
Pasay City Central Post Office

Overview

Minimum Hourly Rate $4

I am an experienced Customer service specialist, Data entry, Email and Chat Support, reliable Researcher and Administrative Support Assistant.

I am very attentive to details, customer oriented, hardworking and willing to go the extra mile. I perform very well under minimal supervision and I am a team player, assertive and results oriented.

My dream to work home-based pave way to many discoveries, about life, potentials, and opportunities.

My goal is to provide client satisfaction.

Read More »
Aug 26, 2015|Other - Administrative Support|Private|Completed

View All »

Portfolio

This feedback was send through email by a client to my supervisor after i processed and...
This award is given to agents with 100% customer satisfaction surveys received quarterly.
Did reseach, business listing, managed facebook postings, events and article listing

Skills (10)

Tested

Service Description

I am an experienced customer service specialist for almost 8 years in different fields. I made sure i resolve issues and give accurate information to each client in a timely manner. Most of our clients are from North America and Australia.

As a customer service specialist i made sure to maintain clients information privacy. I abide compliance requirements set by the company. I am very well trained in inbound and outbound calls. I also specializes in data collection, email handling, chat support, and data entry. I am also experienced in Social Media Management, includes Facebook, Instagram, Pinterest and Twitter.

I love the idea of working at the comforts of my home. I am able to manage my time effectively and consistently and making sure to deliver quality work.

I am a strong, dedicated, hard worker and independent individual and always on top of my performance. Highly adaptable to ever-changing circumstances. Skilled and highly motivated


>Customer service
> Data collection
>Data verification
>Data Entry
>Email and Chat support
>Research
>Social media management: Facebook, Instagram, YouTube,Twitter and Blogs
>Advanced Skill in Microsoft Excel, Microsoft Word


Read More »

Employment

K the Intuitive Specialist
Part-time Virtual Assistant
2015 - 2015
Business Listings, Research, Data Entry, managed Facebook postings, Event listings, article listings and radio program guesting proposals.
Citibank
Credit Analyst Tier 2/ Team Cluster Leader
2011 - 2015
Job Responsibilities as Credit Analyst >Team player >Experienced in consumer and business credit application processing >Ensure potential client's information privacy >Experienced in ensuring...
Al Raja Polyclinic
Nurse Assistant
2007 - 2010
BlueDot
Medical Transcription
2006 - 2006
Medical Transcription Training

Education

Manila Tytana College/Manila Doctors College
Bachelor of Science in Nursing
2001 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

data entry
research
microsoft excel
microsoft word
social media management
virtual assistant
customer service
email support
chat support
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
shirlypamesa
Type
Individual
Member Since
August 2015
Elance URL
Verifications
0
Shirly May A. | Elance

Shirly May A.