“While I felt that this provider was trying to do their best, unfortunately, there were several issues that resulted in the low feedback:
The completion of the project to satisfaction was significantly overdue (by almost a month on 5 day project). Provider stated server problems, but that would have only accounted for one or two days.
Information on initial report was missing or incorrect and formatting was poor (different fonts used that had been copied/pasted from websites)
Some information on initial final report was in language other than that of project and needed correction.
On a positive note, provider offered to increase scope of report at no additional charge and did adhere to agreed to price.
In summary, I believe provider has potential but will have to increase speed of delivery and be more detailed oriented to become a successful provider.”