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Shwetha Rao | Elance
 
176985602337900
Last Sign-in: Jan 8, 2016

Shwetha Rao

Detail Oriented, Hard Worker, Gets the Job Done
   France
  |   Champigny Sur Marne, Val De Marne
  |  5:46 pm Local Time

Overview

My objective is to offer honest, timely and dependable support while seeking a
position that is respectable, honest, fun, and interesting.My major area of
interest - an the area I have the most experience is as a customer service representative, tackling projects that most would not.I have always rendered my services marrying the best interest of the customer and the organization. I am extremely creative and will mold myself to be the perfect fit for your office. Thank you for the consideration.

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Skills (8)

Tested
Email Etiquette Certification
My Score
avg
Passed
English Spelling Test (U.S. Version)
My Score
avg
Passed
Customer Service Test
My Score
avg
Call Center Skills Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
Passed
Time management
Email handling

Service Description

Over the last 5 years in customer relationship management domain, I have
served multiple roles in organizations such as HSBC Bank, 24/7 customer, ICICI
one source & taken up many assignments for customers around the world. I'm
currently seeking a position that will allow me to utilise my strong
administration and customer service skills in a dynamic and growing
organization to involve & evolve myself with the organization I work and do my
best to grow with it.


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Employment

GC Technologies
Human Resource
2010 - 2011
I was managing employee pay roll, recruitments, talent transformation functions for GC Technologies India Ltd. I was carrying out all these responsibilities remotely based in France through video,...
HSBC HDPI
Customer Dales Executive
2004 - 2007
House Hold Mortgage Collection. Interaction with US customers to ensure recovery of home loans repayable and also from the delinquent clients to avoid advance resulting in non-profitable-assets...
24/7 Customers
Executive Tele - Sales
2004 - 2004
Stonebridge Insurance Soliciting accidental death coverage to UK customers.
ICICI One Source.
Customer Service Representative
2003 - 2003
Interaction with UK customers & assisting them in placing orders for Great Universal Shopping & also soliciting products based on their previous purchases.

Education

Surisoft Institute Of Fashion designing
Diploma in Fadhion designing
2000 - 2002
Overview  |  Job History  |  Resume/C.V.

Keywords

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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Reviews
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Clients
Total
Repeat
Earnings
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Private
Total
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Identity
Username
shwetharao
Type
Individual
Member Since
April 2012
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Shwetha Rao | Elance

Shwetha Rao