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Sandi F. | Elance
 
176985602337900
Last Sign-in: Apr 22, 2014

Sandi F.

"Virtual Assistant"- Administrative/CSR Specialist
   United States
  |   Lake Elsinore, CA
  |  4:33 am Local Time

Verified Freelancer

Sandi F.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $16

Dedicated and highly skilled professional, providing versatile Administrative Office Support, Customer Support, Data Entry, Web Research and more. My skills set are derived from 20+ years of experience working in an office setting, on-site and off, within the above mentioned scope of work. Please allow me to assist you in providing you or your company with exceptional communication skills and a professional approach. I am proficient in Microsoft office, Excel spread sheets, Collection skills, Marketing and lead generation, as well. I take...

Read More »
Apr 14, 2014|Customer Service|Private|Working
Jan 24, 2014|Customer Service|Private|Completed
|
5.0
Nov 12, 2013|Customer Service|Private|Completed
|
5.0
Oct 9, 2013|Other - Administrative Support|Private|Working

View All »

Portfolio

Created a sign-up Roster for a Clients Marketing Campaign
This is an Invoice.doc That was used to edit and send to a Clients customers

Skills (9)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
Telephone Handling
Market Research
Microsoft Excel
Internet Research
Data Entry
Lead Generation
Email Marketing

Service Description

By allowing me to assist you... You will be saving on overhead costs, with your Administrative needs. I can provide you with efficient Virtual support to meet your deadlines and exceeding your expectations. I offer competive pricing that will fit your budget and lower your overall cost. I am resourceful in prioritizing my workload to effectively manage my time and by meeting the demands of multiple projects, while completing deadlines.

My past experiences consist of many facets, as I have worked in a variety of business fields, which have helped me develop many of my professional skills...These consist of Collections, Phone Support, Customer Service, Data Entry, Teaching Pre-K, Lead Generation/Marketing, Email Marketing, Administrative Office Support, Order Desk Support and more.... Below is a more detailed list of the services, I can provide you with.


Administrative Lead and Support
Collections
Outstanding Customer Service
Email Etiquette and Management
Project Management
Office Management
Impeccable Telephone Etiquette
Telelmarketing & Appointment Setting
Lead Generation
Marketing Campaigns
Research & Data Entry
Virtual Assistance
Microsoft Office ~ Excel Spreadsheets
Desk.com
DJango
"By Referral Only"- Dashboard
Salesforce

Personal Assisting Qualifications:
Online Research
Email Correspondence and Management
Record Keeping
Excel Spreadsheets
Message Center for personal Calls
Social Networking Site Management~
Facebook
Twitter...

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Employment

Uniteddesigns
Virtual Assistant/Customer Service
2013 - Present
Reached out to customers by phone who have a subscription to clients website to gather feedback for quality control maintenance, to help improve their website service. All information is documented...
Brian Coffey- Keller Williams Realty
Real Estate- Virtual Assistant
2013 - Present
Follow up calls to potential new clients, who are looking to buy or sell a home. These may be clients that have inquired or have attended one of this clients "Open Houses" All information is...
Yipit.com
Website- Customer Service Support
2013 - 2013
This was a temporary position that I held for someone that was on vacation. I provided customer support for their website which included: Unsubscribes, inquiries regarding specific purchases,...
Private Client
Virtual Assistant-CSR/ Lead/Marketing
2012 - 2012
Assisted with C.S. related incoming and outgoing calls- Administrative duties; faxing, invoicing,calendar maintenance, set-up and maintained CRM - database/spreadsheets/research/lead...
Private Client
Virtual Assistant/ Administrative
2012 - 2012
Administrative duties~ Set up spreadsheet/Google docs, email correspondence, placed follow-up calls to potential new clients, blog/website editing.
West Coast Custom Plastering Contractors
Administrative/Management
2009 - 2012
Administrative office duties, phones, data entry, bid proposals, billing and collections.
Cosby Oil Co.
Customer Service, Service Desk
2004 - 2009
My responsibilities for this company consisted of ~ Customer Service Rep, Service Desk for fuel and lube orders, Data Entry, Some light billing/invoices, Phone Support ~ I was responsible for...
Online Surveys
Surveys/Focus Groups
2003 - 2003
I participated in Online Survey and Focus Groups.
The Hungry Heart
Counselor/Consultant
2002 - 2003
I counseled clients with eating disorders in this position. Provided emotional and psychological support, educated on healthier food choices. And provided them with tools to achieve their goals....
UBS
Telemarketing/Appointment Setting
1995 - 2001
I placed outbound calls prospecting for bids for this company. Handled incoming calls as well. Set appointments for the sales team. I was also given the opportunity to do some outside sales for 6...
A Child's Touch
Pre-K Teacher
1993 - 1995
I was a head teacher for Pre-K aged children. My duties included: Teaching, grading, testing, preparing weekly lesson plans and caring for children.
Financial Services
Collector
1983 - 1984
My day to day responsibilites consisted of calling customers with a past due balance or those that refused to pay. I started in the 30+ day past due department and quickly moved up to the 90+ day...

Keywords

Customer Service
Virtual Assistant
Administrative Office Support
Data Entry
Research
List Building/Lead Generation
Marketing
Blog/Facebook/Twitter/Lindkin support
Courtesy Calling/ CSR Support
Website updating/feedback.
My Snapshot
7
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
SimplySandi
Type
Individual
Member Since
May 2012
Elance URL
Verifications
0
Groups
Sandi F. | Elance

Sandi F.