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Syed Ahmad | Elance
 
176985602337900
Last Sign-in: Aug 5, 2015

Syed Ahmad

Customer Service & Admin Assistant
   United States
  |   Bayonne, NJ

Verified Freelancer

Syed Ahmad's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $14

I have customer service experience for over 10 years. Face-to-face, on-line, on-phone handling CS issues. Have worked in one of the most reputed call canter of DISH network. Learned all the aspects of CS and is very confident of handling all the issues on-line, on-phone and face-to-face.

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Portfolio

Customer Service Expert, Administration & Management Coordinator

Skills (10)

Tested
please see my resume
MCSE
MCP+I
MCSE WINDOWS 2000
CUSTOMER SERVICE @ call center
General Office Skills
Active Listening
Administrative Support
Appointment Setting
Article Submission

Employment

Image Professionals
Director of Training and Consultant
2014 - 2014
Directing & Guidance Counselor all educational programs [courses] Providing Canadian Immigration consultation Conducting Individual & group English Language courses. Organizing & Monitoring...
DISH Network Echostar
Customer Service Representative
2013 - 2014
? Provided one-call resolution on 80- 150 calls on a daily basis. ? Utilized Windows and Intranet based applications and ledger based billing systems. ? Processed new customer sales and existing...
Image Professionals
Director of Training and Consultant
2012 - 2012
? Provided one-call resolution on 80- 150 calls on a daily basis. ? Utilized Windows and Intranet based applications and ledger based billing systems. ? Processed new customer sales and existing...
Cola Marketing [pvt] Limited
Country Marketing Manager
2010 - 2011
? Conducted seminars for admissions in British Universities in Czech Republic in local colleges, universities. ? Organized and conducted students consultancy work leading toward their admission...
Freelance PC brake/.fix Consultant
Hardware Software Engineer
2008 - 2010
? Providing on-site PC Fix, Hardware/Software Installation, ? Network configuration, Anti-Virus and other SW installations, ? Customer tech training, PC supplies, customer service.
DISH Network Echostar
Customer Service Representative III
2004 - 2008
? Provided one-call resolution on 80- 150 calls on a daily basis. ? Utilized Windows and Intranet based applications and ledger based billing systems. ? Processed new customer sales and existing...

Education

City University of New York
Bachelor of Science Degree
2015 - Present
Devry Technical University
Associate in Applied Sciences [AAS]
1995 - 1997
University of Karachi
B.Comm
1976 - 1978
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
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Identity
Username
sirsyed
Type
Individual
Member Since
January 2015
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Syed Ahmad | Elance

Syed Ahmad