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Shireen Banu S. | Elance
 
176985602337900
Last Sign-in: Sep 13, 2014

Shireen Banu S.

Quality defined
   India
  |   COIMBATORE, TAMILNADU
  |  4:54 am Local Time

Overview

Minimum Hourly Rate $5

Hi

Thank you very much for spending your valuable time out of your busy schedule to review my qualifications for this opportunity within your company. This position is one that I feel that I can perform effectively and efficiently. I have numerous experiences in the clerical, Banking Operations, Insurance - Underwriting, administrative, customer service.

I take pride in all work I do. I know how to prioritize large amounts of work and have experience from very fast pace industry. Expertise in using the system. My references will show I am...

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Skills (5)

Tested
General Office Skills
Office Skills Test
My Score
avg
Helpdesk
Help Desk Certification
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
Microsoft Word

Service Description

Offers wide range of services to its clients touching all corners customer services. Our business processes provide a satisfaction and quality of services.

The excellent 24x7 online customer support can be rendered to the clients.

Our policies are well designed to meet customer needs such as

Turn Around Time
Accuracy
Confidential
Cost efficiency

We provide a spectrum of services designed to your specifications and needs. These services include, but are not limited to:

1.Data Collection
2.Data correction
3.Data Capturing
4.Form Processing
5.List Creation/Extraction
6.Online Data Entry
7.Internet research.
8.Email Management
9.Edit or Proof Reading
10.Reminder or Greeting Service

Let me point out here that my experiences mostly in Finance operations and customer service. Support, being ambitious youth and keenness to work, I have been looking for an opportunity to rise in life. I hope, can be successful here by providing sincere and dedicated work to service buyers

I show confidence with our work. Once you select me as your trust partner, I will ensure honesty, quality, results and adherence to deadlines with each of the task assigned to me.


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Employment

MAX NEW YORK LIFE INSURANCE COMPANY LTD
CUSTOMER SUPPORT OFFICER
2008 - 2010
Handling internal and external customers - Queries, Request & Complaints Preparing Trackers and follow up of cases - forward to HO Customers request processed upfront - Eg. Address or phone number...

Education

SREE NARAYANA GURU COLLEGE
MASTER OF PHILOSOPHY - HUMAN RESOURCE
2004 - 2005

Keywords

Data Entry Customer Service Admin Support Expert in MS-Excel Power point Presentation Form Filling Internet Research Directory submission
My Snapshot
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
Sitharashireen
Type
Individual
Member Since
September 2010
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Shireen Banu S. | Elance

Shireen Banu S.