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Sarah G. | Elance
 
176985602337900
Last Sign-in: Sep 1, 2012

Sarah G.

Travel Agent and Customer Service Representative
   United States
  |   Lincoln, NE
  |  10:39 pm Local Time

Overview

Minimum Hourly Rate $9

Hello! My name is Sarah. I have a diploma in travel and tourism and have spent the last nine years in a call center environment, working with customers and booking travel using their credit card points. My strongest asset is my customer service skills. I have the capability to defuse a situation before it is taken to management. I am trustworthy, fair and respectful which has allowed me to be a lead agent with my current employer. Within the last year, I have also taken some additional business courses to further my knowledge. It is...

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Skills (10)

Tested
English
English Speaking Test
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Computer Skills
Customer Service
Customer Service Test
My Score
avg
Email
General Office Skills
Knowledge of Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint

Employment

Travel and Transport, Inc.
Travel Counselor II
2003 - Present

Education

Southeast Community College
n/a
2011 - 2012
Lincoln School of Commerce
Travel and Tourism Diploma
2002 - 2003
Overview  |  Job History  |  Resume/C.V.

Keywords

Travel
Customer Service
Microsoft Office
Reliable
Detail Oriented
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
sjgropp
Type
Individual
Member Since
March 2012
Elance URL
Verifications
0
Sarah G. | Elance

Sarah G.