Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Steven J. | Elance
 
176985602337900
Last Sign-in: Jan 22, 2013

Steven J.

Expert Sys/Net Admin
   United States
  |   Maple Grove, MN
  |  5:57 am Local Time

Overview

Minimum Hourly Rate $44

I've been in IT for 8 years in various different capacities. My last position in an IT department was as the IT manger, reporting directly to the CIO. I currently work tier 3 TAC for Cisco Agent Desktop for both UCCE and UCCX, so I'm very familiar with Cisco IP telephony.

Something that I am proud of in my professional career was building the infrastructure of a medium sized business from the ground up. When I started, they had a poorly planned and patched network, and they were using desktop switches stuffed above the ceiling tiles to...

Read More »

Skills (10)

Tested
Linux
Linux Test
My Score
avg
Passed
Microsoft Windows Server
Watchguard
CentOS
LAMP
TCP/IP
MySQL Administration
Active Directory
Network Administration
Joomla!

Employment

Calabrio, Inc
CAD TAC Engineer
2012 - Present
Tier 3 TAC for Cisco Agent Desktop. Identify software and document defects Analyze logs and identify potential problems Work closely and communicate constantly with Escalation teams (both Cisco...
Vein Clinic PA
IT Manager
2011 - 2012
Sysadmin plus hiring and some additional departmental admin tasks
Boston Scientific
Product Builder
2010 - 2011
St Cloud State University
Helpdesk Technician/Campus Technician
2008 - 2009
Used the OSI and TCP/IP models to troubleshoot many hardware and software issues Used customer service skills to make sure that the customer left satisfied with our work Fixed computers on the spot...
Circuit City
Firedog PC Technician
2007 - 2008
Circuit City Firedog
Bench Technician
2007 - 2008
Used the OSI and TCP/IP models to troubleshoot many hardware and software issues Taught customers to do various operating system and application tasks Did basic customer service, including...
Best Buy
Sales Associate
2006 - 2006
Recommended complete solutions based on customers' needs Answered any technical questions that the customer had Assisted Customer Service representatives for the holiday shopping season Basic...

Education

St. Cloud State University
Bachelor of Science (BS)
-

Keywords

My Snapshot
IT & Programming
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
sjohnson4590
Type
Individual
Member Since
December 2012
Elance URL
Verifications
0
Steven J. | Elance

Steven J.