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Shameka J. | Elance
 
176985602337900
Last Sign-in: Aug 13, 2012

Shameka J.

Professional
   United States
  |   Irving, TX

Overview

Minimum Hourly Rate $16

Strive to exceed customer/ employer expectations. Maintain customer centricity in all initiatives and interactions, always putting the customer first.

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Skills (10)

Tested
Adobe Flex
Active Directory
Java
Amazon Web Services
Network Security
DOS
eBay Web Services
Facebook Marketing
Firewall
Google Website Optimizer

Service Description

Shameka S. Jones
PO Box 170915
Irving, TX 75017
Home: --
Cell: --
S--
Career Snapshot
Fifteen years of commended performance in Mortgage and support roles.
Expert in customer care/communications, problem solving, and support.
MS Office “power-user” with additional proficiencies in assorted databases.
Awards
“Top Performer” Award, 2000,2008,2009,2010.
Three-Time “Employee of the Month,” 2005, 2006 and 2009
Computer Skills
PC Proficient Microsoft Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, DE, SAR, DU, LP
Mission Statement
Strive to exceed customer/ employer expectations. Maintain customer centricity in all initiatives and interactions, always putting the customer first. Offering an award-winning track record of real estate and mortgage excellence within high-volume environments that include…
Servicing Support Specialist Sr. Underwriter Foreclosure Loan Processor/Originator
Key Skills
Class-A Customer Service
Sr. Underwriter
Claims Examiner
Mortgage Support Specialist
Conventional, FHA, VA Loan Servicing Specialist
Foreclosure Dept.
Auditor/ Sr. Loan Processor
Title/Mortgage Originator
Freddie Mac/ Fannie Mae
Professional Experience

Bank of America - Plano, TX
Loan Support Specialist/ Underwriter, 8/09 to 6/11
Communicated with vendors on a weekly basis via conference calls discussing issues. Created and updated departmental spreadsheets for back up purposes. Vendor Liaison-responsible for training out source...

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Education

University of Phoenix
MBA - Business & Finance
-

Keywords

My Snapshot
Finance & Management
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
sjones31
Type
Individual
Member Since
August 2012
Elance URL
Verifications
0
Shameka J. | Elance

Shameka J.