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SkyLight Asia Outsourced Services

Data Entry, Transcription, Customer Support, etc
   Philippines

Overview

SkyLight Asia specializes in providing cost-saving data entry, transcription, customer support, medical billing and coding, and other administrative services to customers in the US, Canada and the UK for nine years now.
Our roster of services include:
- data entry or encoding
- medical and business transcription
- customer support (phone, emails, live chat)
- medical billing and coding
- bulk mailing of marketing materials
- spreadsheet and database creation
- word processing
- document conversion
- internet research
- article writing and...

Read More »
Jun 25, 2015|Customer Service|Private|Working
Mar 17, 2015|Transcription|Private|Completed
|
5.0
Mar 10, 2015|Content Management|Private|Working
|
5.0
Feb 25, 2015|Data Entry|Private|Completed
|
5.0

View All »

Portfolio

Ongoing transcription for The American Storyteller website. Transcripts are available...

Skills (14)

Tested
English
English Speaking Test
My Score
avg
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Microsoft Word
Microsoft Word 2003 Test
My Score
avg
Microsoft Excel
Microsoft Excel 2003 Test
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Translation English Tagalog
English To Tagalog (Filipino) Translation Skills Test
My Score
avg
Computer Skills
Computer Skills Test
My Score
avg
Creative Writing
Accounting
English Grammar
Human Resource Management
Management Skills
Phone Support
Marketing

Service Description

SkyLight Asia is a medium-sized company in Manila that provides offshore yet personalized administrative support to our customers in the West. Our setup includes secure FTP server for file transfers, 2 high-speed internet connections that back-up each other, data back-up in a secure, remote location, availability of daytime, nighttime and graveyard services, continuous manpower training, adherence to confidentiality protocols and application of professional business ethics in all our dealings.

We make outsourcing of your tasks easy, problem-free and worth it!

We are a growing company that is strategically located in Asia. Our existing portfolio of clients includes:

- Online data entry (from IVRS telephone recordings) of US customers' addresses. These are telephone recordings of TV viewer respondents to TV ads. We use both a software and USPS database to complete the addresses down to apartment numbers and complete 9-digit zip codes.

- Daily medical transcription of different specializations (surgical, OB, cardio, ortho, neuro, psychiatric, ENT, etc) for various US MT companies in Michigan, Florida and Illinois, where we use the platform WebchartMD for some.

- Encoding of item codes and standards for McHugh and Associates, Inc (Boston) into their CMS system.

- Customer Support/ Call Center (inbound and outbound Customer Service Representatives) for Red Pocket Mobile, California; and Panic Away, New York.

- Medical billing and coding for a company in...

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Keywords

data entry
data encoding
admin
offshore
outsource
support
transcription
medical
agent
customer service
billing
transcribe
CSR
coding
internet
Company Snapshot
9
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
skylightasia
Type
Company
Member Since
August 2008
Elance URL
Verifications
0
SkyLight Asia Outsourced Services | Elance

SkyLight Asia Outsourced Services