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sheryl m. | Elance
 
176985602337900
Last Sign-in: Aug 18, 2012

sheryl m.

Freelance Agent
   Philippines
  |   Talisay City, Cebu

Overview

Minimum Hourly Rate $3

I have been working in the BPO industry for over 6 years, 5 years with eTelecare Global Solutions (now Stream Inc.) and over a year with Sutherland Global Services.
An experienced Technical Support Representative for 5 years and mastered troubleshooting DELL Desktop and Portable Computers and with Activant Solutions.
Experienced with both voice (inbound and outbound) and non-voice (email and chat support) accounts.
Exposed to cold calling, getting information to clients, introducing products and services, appointment setting, and helping...

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Skills (8)

Tested
Call Center Skills Test
My Score
avg
Passed
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
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smanalang
Type
Individual
Member Since
May 2012
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sheryl m. | Elance

sheryl m.