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Mallory S. | Elance
 
176985602337900
Last Sign-in: Jun 10, 2014

Mallory S.

Thriving to maximize one's business.
   United States
  |   Tuscaloosa, AL
  |  5:18 am Local Time

Overview

Minimum Hourly Rate $10

24-7 SUPPORT:
We will set your company up for success dealing in small to mid-size business opportunities.

My customer support representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints with minimal supervision.

I want your business and you will have no regrets choosing 24-7 SUPPORT!!! THANKS

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Skills (5)

Tested
Computer Skills Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg

Service Description

Business Administration major with 6+ years providing excellent customer service. Proficient with Microsoft office programs, and numerous other database programs. Reliable with a great attendance record. Ability to maintain an excellent working relationship with coworkers & supervisors. Expert experience in data-entry & ten-key. Detail oriented & resourceful in completing projects; ability to multi-task effectively. Capabilities also, include:
• Effective Communication
• Technical Ability
• Problem Solving
• Customer Service & Relations
• Computer Operations
• Sales Expertise


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Employment

Yellowhammer Inn and Conference Center
Director of Sales and Marketing
2014 - Present
• Offer support advice to the hotel staff as well as structuring sales meetings, calls, and all sales related duties that are integral to a successful hotel business • Responsible for ensuring...
Shrimp Basket
General Manager
2012 - 2013
• Maintain restaurant at the necessary level to meet or exceed the company’s standards goals • Hire high quality people who demonstrate and ensure customer satisfaction and teamwork • Respond...
United Parcel Service
Sr. Customer Service/Accounts Representative
2007 - 2011
Ώ Deliver outstanding customer service to walk-in customers and phone inquiries Ώ Continuously practice good listening skills with customers and UPS team members, and leadership Ώ Take ownership of...
Certegy Check Services
Customer Service Associate I
2005 - 2007
Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper...

Education

University of Alabama
B.S. Commerce Business Admin
2014 - Present
Shelton State Community College
Business Administration
2007 - 2011
Overview  |  Job History  |  Resume/C.V.

Keywords

customer support
administration
reception
assistant
data entry
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  • 12 months
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Identity
Username
smithml06
Type
Individual
Member Since
December 2009
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Mallory S. | Elance

Mallory S.