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Shelby Smith | Elance
 
176985602337900
Last Sign-in: Nov 22, 2011

Shelby Smith

Customer service, office administrative expert
   United States
  |   Plano, TX
  |  10:07 am Local Time

Overview

With over 12 years of experience in customer service, marketing and administrative work, I am equipped to provide you with accurate, efficient, and timely work.

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Skills (6)

Tested
Telephone Etiquette Certification
My Score
avg
Microsoft Excel 2007 Test
My Score
avg
Microsoft PowerPoint 2007 Test
My Score
avg
Passed

Employment

Guidestone Financial Services
Executive Assistant - Office of the President
2000 - 2004
Act as Insurance and Retirement Expert on behalf of the CEO in responding to participant-driven plan inquiries Edit and produce correspondence and presentations Function as a liaison...
Guidestone Financial Resources
Personal Marketing Rep - Retirement Marketing
1998 - 2000
Initiate 403(b) retirement plans, IRAs and Personal Investment plans to new and existing participants Maintain a contact management system Work closely with management in developing/improving...
Guideston Financial Resources
Customer Service Rep. - Insurance Operations
1996 - 1998
Provide first-call resolution to medical, life, and disability plan participant issues and inquiries Audit, adjust, and reconcile account balances Coordinate account payment process Provide...

Education

University of North Texas
Bachelor of Applied Arts and Sciences, Business
- 1996
Overview  |  Job History  |  Resume/C.V.

Keywords

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  • 12 months
  • Lifetime
Jobs
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Clients
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Per Client
Identity
Username
Spaige28
Type
Individual
Member Since
July 2011
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0
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Shelby Smith | Elance

Shelby Smith