I'm a freelance user experience and usability consultant and contributor, celebrating my fourth year of servicing clients and their ongoing projects.
I currently specialize in:
- Providing marketing, research and user experience agencies with their deliverables during the spring and summer months.
- Helping small-medium sized businesses with various projects (application testing, mobile/tablet prototypes, expert reviews and conceptual usability testing)
- Mentoring junior and senior professionals with their job search and career outlook.
Hope to hear from you!
Wireframes, Prototypes, Usability Reports, User Flows, Use Cases, Mind Map Diagrams, Project Plan, Expert Reviews
Michigan State University
BA in Studio Art, Telecommunications
1988 - 2012
University of Washington
Certification in User Centered Design
2002 - 2005
Director of User Experience
2008 - 2010
I directed and took ownership of all user experience and information architecture activities within the Creative Department at Slingshot. I actively evangelized the advantages of incorporating user-centered design and analytics for new business pitches.
Clients included Jack Daniels, ConocoPhillips, Mission Foods, Fluor, Fuelperks, Greyhound, Tandy, and Joe's Crab Shack.
Actively participated and managed user experience deliverables, coordinating efforts with all executive staff.
Managed a small team of information architects and usability professionals to complete assigned project work.
Managed monthly training programs, ranging from effective task management to advanced UX techniques.
Established standards for wireframes, sitemaps, prototypes, technical documentation and analytics reporting.
Organized and executed discovery activities for clients, including remote usability testing and ethnography studies.
Fox Interactive Media
Principal Information Architect
2007 - 2008
I managed a team of local and virtual user experience designers and information architects for the Engineering Division at IGN.com. I collaborated with executive and editorial teams on quarterly initiatives, directing team members on project
activities related to audience discovery, information architecture and interaction design.
Supervised discovery and user experience phases for all major IGN projects.
Directed usability, content strategy and information architecture activities within IGNs Engineering division.
Responsible for recruiting, hiring and training new hire information architects and usability specialists.
Created an internal design pattern library website for IGN staff and project teams to reference internal design standards for ongoing project work.