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Dave R. | Elance
 
176985602337900
Last Sign-in: Jul 27, 2015

Dave R.

   United States
  |   Acworth, GA

Overview

INDUSTRY VERSATILE OPERATIONS MANAGER AND LEADER

Mission Critical Process Management in Gathering User Requirements, Translation to Technical Specifications, and Time Critical Project Execution • Disaster Recovery and Crisis Management • Team Development and Performance Management • Strategy Execution • Budget Management • Network Performance Management

SUMMARY OF QUALIFICATIONS

•Over 20 years of progressive managerial and project management work experience
•Proven record of meeting deadlines for large-scale, time-sensitive projects...

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Portfolio

Conducted all research, authored, proofed, and, edited document in support of MBA Program

Skills (10)

Tested
Vendor Management
Ethernet
Process Improvement
Supply Chain Management
Project Management
Procurement
Customer Support
Business Development
VoIP
Wireless

Employment

Ericsson
Senior Network Control Manager
2012 - Present
Department Manager responsible for the service restoration of customer terminating and network transport services for all North American Managed Network Service (MNS) customers (i.e. Sprint, Clear...
Ericsson
Dispatch Manager
2010 - 2012
Department Manager responsible for Ericsson’s first North American dispatch center, as well as the Work Force Management (WFM) operations of all North American field dispatches supporting Managed...
Ericsson
Manager, Network Operations
1999 - 2010
Department Manager responsible for the service delivery, service assurance, and, tier II engineering support for all customer terminating IP broadband services (DS-3 to OC-N) for commercial wire...
Sprint
Network Technical Engineer
1996 - 1999
Provided Tier II technical support to Sprint technicians, management, vendors, and, customers for both physical and logical layer technical issues specific to broadband infrastructures. Facilitated...
Sprint
Senior Network Operations Specialist
1991 - 1996
Senior Network Operations Specialist, Sprint, Private Line Service Center, Atlanta, Georgia: Senior technician responsible for the service delivery, customer assistance, and service assurance of...

Education

Southern Polytechnic State University
Bachelor of Science
-
University of Massachusetts at Amherst - Isenberg
Master of Business Administration
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
SpikeWrite
Type
Individual
Member Since
June 2015
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Dave R. | Elance

Dave R.