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Stephen C. | Elance
 
176985602337900
Last Sign-in: Aug 29, 2015

Stephen C.

Zoho CRM~Sales~B2B/B2C~Appt Set~Marketing~LEAD GEN
   Philippines
  |   Quezon City, Mailina
  |  10:06 am Local Time

Overview

Minimum Hourly Rate $9

I bring a solid career of 9 years in the call center industry, both in the field and work from home. I love to learn new things, problem solve, and of course keep current customers happy and lifelong customers.

-> Open book and honest with regards to my work, as well as anything I see that needs improvement or can improve your sales flow and production.

-> Dedicated individual with reputation for consistently going beyond what is required.

-> Demonstrates aptitude for developing new skills with superior verbal and written communication...

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Portfolio

For every call I made, even if they said, " not interested", I always asked...

Skills (10)

Tested
Accounting
Inventory Management
Management Skills
Organizational Behavior
Project Management
Sales
Outbound Sales
My Score
avg
Passed
Social Media Marketing
Call Center Skills
Computer Skills
Constant Contact

Service Description

-> In and outbound sales- Mgmt of sales pipeline as well.

-> Appointment setting for demo's, interviews, showcase our product(s).

-> B2B/B2C cold calls, getting past gatekeepers and not upsetting them is easy for me.

-> Able to build rapport fast with potential clients, therefore faster sales turnover rate.

-> Zoho and Podio CRM Campaign set ups so client could track sales from a lead to a sale.(Sales tracking and pipe-lining)

-> Customer Service Rep- Order status, Credit card payment,create new account, technical issues, and also take irate customer calls when I was night supervisor.

-> Admin/User proficient with soft phone software such as Five9, Ringio, Ring Central, Mojo, Magic Jack,X-lite, Counter-Path

-> Ability to troubleshoot most technical issues that can occur while working from home

-> I provide my own unlimited calling to USA/CAN.

-> I am very efficient at creating/modifying any spiel for any campaign.

-> I also provide business contact info for USA businesses at low cost to you.(Just ask)


Being very well rounded in a variety of skill sets and a grounded father, I bring a lot to the table including my freelancing fiancee if we ever have
a serious time crunch or a lot of work to do.

I am looking forward to being a part of your company and helping you make it ALL it can be!

I also have to 3-5 friends who are on call for me and work from home to, if ever you have a task and you need ONE man to handle it right and fast give me a shout!


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Employment

Zoho Implementation
Zoho Campaign Creator
2015 - 2015
Building a Zoho campaign for a client, showing all it can do for her business and more
Insurance Broker - Living Benefits
Sales agent
2014 - 2014
B2B calls/appointment setting, offering alternative and affordable medical,life, and dental vision plans. It was just me and my boss so I had no supervision. I handled all aspects of Zoho CRM...
ImagineAVS
Sales Representative
2013 - 2014
Offering our services for new alarm systems in residential and business areas. Price quotes, installations and warm/cold calling of prospective clients Extensive CRM standard use with admin...
Media Marketing Group
Assistant MGR
2012 - 2013
Calling new and old clients confirming their contact information so they can continue to receive our yearly magazine subscription.
All State Insurance
Telemarketer
2011 - 2012
Very short 30 second speel asking if they would like a free auto insurance quote. Used salesdialer.com for making the calls
Avira
Lead Generator/Reasearcher
2011 - 2011
- Collect data from Google earth and other sites related to any business that uses computers - Call those leads,updating them on the new Avira anti-virus program that's coming out and ask if they...
LWS Media
Customer Service Representative
2010 - 2011
Handled four different accounts under one company SimplyToImpress - Handled Hallmark account; answered customer queries and orders, irrate...
Telus International Philippines
Customer Service Representative
2009 - 2010
Inbound customer service representative -Handled billing/promotion calls, new DSL/Phone/Tv installations, billing, credit cards, rebates, technical concerns and other customer & product related...
Cabot Telemarketing
Telemarketing
2004 - 2005
Did outbound calls for a variety of different charitable organizations.

Education

Prince of Wales Collegiate
High School
1994 - 1997
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

CSR
Sales
VA
Lead Gen
Admin support
Appt setting
Email Marketing
Data Entry/Research
Email campaign
Telemarketing
My Snapshot
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Identity
Username
Stephench1
Type
Individual
Member Since
August 2012
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Stephen C. | Elance

Stephen C.