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Susan F. | Elance
 
176985602337900
Last Sign-in: Jul 5, 2013

Susan F.

I will always get the job done. Now.
   United States
  |   Guilford, CT

Overview

Minimum Hourly Rate $10

US based
English as first language
15-Years of office managerial experience for small business
Customer support, communication, and follow-thru
QuickBooks experience
Word and Excel experience
Event planning
Concierge services
Collections
Data Entry
Typing
E-mail
Virtual Assistant
Internet research
Composition of correspondence and job proposals
Schedule management
Reminder services
Bookkeeping
Proofreading
Appointment setting

Read More »
Sep 22, 2010|Customer Service|$1,200|Working
Jun 1, 2010|Other - Administrative Support|$162|Working
|
4.7
Dec 19, 2009|Virtual Assistant|$400|Working
Nov 27, 2009|Customer Service|$60|Working
|
5.0

View All »

Skills (2)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed

Service Description

I am at my desk from 8:00AM to 8:00PM EST Monday through Friday (or more if you need additional hours). I am dependable, reliable, and know how to get the job done for your company. I am a quick learner and adapt to all office situations with no problems. I know how IMPORTANT excellent customer service is for a company's growth and how to follow through with customer inquiries and requests. I will strive for customer satisfaction for your company and mine. I am the person who will answer the phone. Deadlines are NOT a problem.

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Employment

Local Service Company
Office Manager
1994 - 2009
I was an office manager for a independent service provider for the 15-years. I handled all aspects of the office. I answered the phones, scheduled all appointments for six service teams, did the...
Guilford Answering Service
Telephone Operator
1989 - 1994
I worked for an answering service for five years. I answered a multi-line phone system, took and dispatched messages, and scheduled appointments.
Overview  |  Job History  |  Resume/C.V.

Keywords

Administrative Assistant
Office Manager
Quickbooks
Customer Service
Word & Excel Experience
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
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Reviews
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Clients
Total
Repeat
Earnings
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Per Client
Identity
Username
Sterling-Virtua...
Type
Individual
Member Since
October 2009
Elance URL
Verifications
0
Susan F. | Elance

Susan F.