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Steven Karabelas | Elance
 
176985602337900
Last Sign-in: Nov 21, 2012

Steven Karabelas

   United Kingdom
  |   Newcastle, tyne and wear

Overview

Minimum Hourly Rate $16

As an ambitious person with an eye for detail I am always looking to improve myself and the fortunes of the company I work for. I bring hard work, dedication and a good level of technical ability and analytical thinking to any role into which I am placed. Experience in a number of supervisory roles makes me an ideal candidate for coaching staff and mentoring others. I have a developed aptitude for diagnosing a situation so as to make an informed decision I can commit to. I look at the bigger picture gathering all information available and...

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Portfolio

Skills (7)

Tested
Telephone Handling
Customer Service
Helpdesk
Event Planning
Report Writing
Online Writing
Technical Writing

Employment

British Airways
Customer Support Advisor
2011 - Present
British Airways, Bamburgh Court, William Armstrong Drive Newcastle-upon-Tyne, Tyne & Wear NE4 7YA I am currently working as a customer support executive helping British Airways
The Listening Company
Technical Support Advisor
2009 - 2011
Floor 1. 2St James Gate Newcastle upon Tyne, Tyne & Wear NE1 4AD Contracted as a Broadband technical agent I assisted customers fix technical issues over the phone. Multi-skill training taught me...

Education

University of Liverpool
Bachelor of Engineering (B.Eng.)
-
Newcastle College
BTEC National Diploma
-

Keywords

My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
StevenKarabelas
Type
Individual
Member Since
November 2012
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Steven Karabelas | Elance

Steven Karabelas