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Anastazija M. | Elance
 
176985602337900
Last Sign-in: Dec 30, 2016

Anastazija M.

Experienced customer service representative
   Serbia
  |  6:56 am Local Time

Verified Freelancer

Anastazija M.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $12

I have been a freelancer since 2010 working through different freelance platforms.

My working experience:
-Working as customer support while using the following tickeing systems: Digital Support Express and Help Scout
-Receptionst and later on a manager of reception for a website that provides legal help online (I have implemented an online schedule/roster that was accepted as a good tool as everyone was aware of the changes in the shifts instantly. I was checking if everyone was coming on time and I was hiring new staff)
-Customer Support...

Read More »
Nov 25, 2015|Customer Service|Private|Completed
|
5.0
Jun 25, 2015|Virtual Assistant|Private|Completed
|
1.7
May 28, 2015|Customer Service|Private|Working
Mar 23, 2015|Customer Service|Private|Completed
|
5.0

View All »

Portfolio

I have worked as a customer support for several clients using this chat program.
I have worked for a car dealership and I have used this program to communicate with...

Skills (10)

Tested
Customer Service
My Score
avg
English Language
My Score
avg
Passed
English for Business
My Score
avg
Passed

Service Description

My main qualities:
-Punctual
-Hard working
-Detail oriented
-Organized

I have experience with the following systems:
-Aweber
-Vero
-E-junkie
-Fast Spring
-Amazon Seller
-PayPal
-Stripe
-Send Owl
-Kayako
-ClickBank

Chat applications that I have used:
-Zopim
-Olark
-Contact At Once

Read More »

Education

Faculty of Economics
Student
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer support
customer service
virtual assistant
Amazon seller
Amazon support
Fast Spring
Aweber
Vero
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
stezi86
Type
Individual
Member Since
December 2010
Elance URL
Verifications
0
Anastazija M. | Elance

Anastazija M.