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Stephen McConnell | Elance
 
176985602337900
Last Sign-in: Apr 2, 2015

Stephen McConnell

Cisco CCNA
   United Kingdom
  |   Manchester, Manchester

Overview

Minimum Hourly Rate $33

A flexible and amiable Network Engineer who works to high professional standards both individually and as a team member. Enjoys a challenge and highly motivated to achieve and demonstrate this in all working environments. A quick learner, have an excellent memory and use my keen observational skills to inform creative problem solving. Others describe me as “efficient, organised with a ‘can do’ approach”. Good at building relationships with colleagues and appreciate humour in the workplace.

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Skills (1)

Tested
Cisco
CISCO Test
My Score
avg

Service Description

Key Skills

Setting up VLAN's and routed networks
Able to support major project and refurbishment to physical and logical network topologies
Provide 1st,2nd and 3rd line support to customers
Experience in operating system roll-outs and upgrades
Hardware and software configuration
Working in an ITIL environment
Backing up Windows Servers
Active Directory management and domain policies
Fixing and troubleshooting network faults (wireless and wired)
Installing and configuring Cisco switches and routers
Configuring VPN clients and supporting remote users
Liaise with 3rd parties to fix or replace faulty hardware and software
Work with remote offices to implement new software and support WAN links
Support the helpdesk and use call logging software
Build Windows Server's and Desktop PC's
Use VNC software to fix problems remotely and quickly
Travel to customer sites for 3rd line fixes and upgrades
Some experience implementing VOIP phones

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Employment

Ministry Of defence
Royal Marines Commando
2008 - Present
During my time as a Royal Marine I have served with 40 commando on a trip to the Far East and also on Operation Herrick 12 in Sangin DC, Afghanistan. My main duties included : Member of a small...
Brother International Europe
Senior Desktop Support Technician
2006 - 2008
At Brother I worked in a team of 5 delivering support to on-site and remote customers,  my main responsibilities were To get involved with projects and test hardware and software Upgrade Operating...
Trafford Metropolitan Borough Council
1st/2nd/3rd line Support Engineer
2005 - 2006
Working for Trafford MBC I worked with one other providing remote support via the helpdesk and later rolling out Windows XP throughout the whole Council. My main responsibilities included: Provide...

Education

The Manchester College
Cisco CCNA
2011 - Present
Overview  |  Job History  |  Resume/C.V.

Keywords

CCNA
Cisco
networks
VPN
My Snapshot
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
stigga
Type
Individual
Member Since
October 2011
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Stephen McConnell | Elance

Stephen McConnell