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Johann Lualhati | Elance
 
176985602337900
Last Sign-in: Apr 30, 2013

Johann Lualhati

Expert Data processing and email support
   Philippines
  |   Valenzuela City, Philippines

Overview

Minimum Hourly Rate $3

I've been working in the Business Processing Outsourcing for quite sometime now. In the span of 7 years, I've learned to analyzed data's, proof read, response to email on a business level, conduct meetings for my team, motivate people, coach them if needed for them to make a sale, handle supervisor's call, file and make statistical data for each of my agents, record agents/reps and customer's conversation to verify and complete a sales and etc. clients may range from telco customers, credit card holders, cold calling for debt collections,...

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Skills (5)

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Employment

Thomson Reuters
Customer Service Executive --Data and Application
2010 - 2010
A financial Analyst post providing knowledge based information through email and customer service for existing and potential clients. also provided first hand level 1 technical support for system...
Accenture Delivery Center philippines
J1F/Analyst--Team Captain for Collections
2008 - 2009
Assigned in a UK based telco company handling credit and collections for customers having arrears of up to 60 days on wards past due. also worked as a Quality analyst before becoming a Team...
JP Morgan Chase and Company
Senior Collections Representative
2006 - 2008
Responsible in performing collection activities that will satisfactory serve the in-house card services department, the credit card division of JP Morgan Chase Bank, NA. while strictly following...
NCO Philippines
Collections Analyst
2005 - 2005
Infosource company, Incorporated
Document Analyst (Project Based)
2002 - 2002
Responsible in transcribing, editing and proof reading documents coming from back end clients in the US then transferring it to the clients website or through a CD Rom first for review before...
Innodata Philippines, Incorporated
Abstractor (Contractual Basis)
2000 - 2001
Responsible in revisioning, paraphrasing and summarizing contracts for a real estate and insurance documents coming from BPO clients. encode office data analysis and transfer such data into...

Education

Manuel Luis Quezon University
Bachelor or Arts major in Political Science
- 2001
Overview  |  Job History  |  Resume/C.V.

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Identity
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strauss27
Type
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Member Since
April 2012
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Johann Lualhati | Elance

Johann Lualhati