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Jean Rey H. | Elance
 
176985602337900
Last Sign-in: Apr 11, 2015

Jean Rey H.

Zendesk technical support, CSR/TSR specialist
   Philippines
  |   Bacolod City, Negros Occidental
  |  8:21 am Local Time

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Overview

Minimum Hourly Rate $5

My core competency lies in client services and exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance.

I am also proud to showcase my skills in Project Management, Voice Talent (as a), Administrative Support, Order Processing, Web Research, Data Entry, Lead Verification, Customer Support and Team Management (billing, technical, outbound, Email, Ticket and Chat).

I see to it that all aspects has been done correctly and accurately and can surpass your...

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Portfolio

email response technical support
Zendesk helpdesk support, technical support

Skills (10)

Tested
Customer Service
My Score
avg
Passed

Service Description

Customer service representative is my forte.
I have been with customer service practically all my professional life. All these time I have been tried and tested to help customers with customer care related concerns, may it be technical, billing, retention, or escalated customer related issues.
Now I have gone freelance on providing my services and I desire to help client companies and service providers who cannot get experts in the area by providing my expertise online.

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Education

West Negros University
Bachelor of science in Business Administration
2007 - 2010
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Zendesk technical support / customer service / email support
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
stuanih
Type
Individual
Member Since
July 2014
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Jean Rey H. | Elance

Jean Rey H.