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sumeet k. | Elance
 
176985602337900
Last Sign-in: Jan 9, 2014

sumeet k.

Creative Admin Expert
   India
  |   Mohali, Punjab

Verified Freelancer

sumeet k.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $7
  |  
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A diligent, enthusisatic and pleasing Creative Admin expert with over 6 years of experience. My repertoire includes a variety of skills and accomplishments.
I am ingenious with an ability to multi-task as and when needed giving scrupulous attention to details.

My educational background and my full time experience with MNC's makes me well versed in written and spoken English.

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Apr 19, 2013|Virtual Assistant|$0|Working
Nov 9, 2012|Technical Support|$0|Completed
Nov 5, 2012|Customer Service|$0|Completed
Aug 27, 2012|Virtual Assistant|$395|Completed
|
5.0

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Portfolio

4 years experience as a Virtual Back-Office expert for a Canadian MNC handling variety...

Skills (2)

Tested
Basic Computer applications Operations
Customer Service
Customer Service Test
My Score
avg

Service Description

Email handling, Customer Relations & Support, Spread Sheets, Data Entry, Customer Service, Telephone etiquettes, Content writing, article writing and blog updation, MS excel, MS Word, Power Point, Price research, Escalation handling, Online Research, Computer files and folder update/management, Data Entry, Support Tickets, Google Docs, Spreadsheets, Order management, Training and more.

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Employment

TruMedCanada
Virtual Assistant/Customer Service Expert
2008 - 2012
Maintaining the website Backend including Product Additions and Modifications. Price Research (Checking the pricing of products compared to competitor websites and making the necessary changes)....
Dell International Services
Senior Technical Support Expert
2005 - 2007
Provided chat support for international customers on operational or maintenance of Dell products. Guided customer troubleshooting efforts to identify products that had Customer Issues and issued...

Education

Guru Nanak Dev University, India
Masters Of Business Administration
2003 - 2005
Khalsa College, Amritsar
Bachelors in Computer Applications
2000 - 2003

Keywords

Customer Service/Support
Email handling
MS Excel
Word
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
sumeetkaur82
Type
Individual
Member Since
July 2012
Elance URL
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sumeet k. | Elance

sumeet k.