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suneica r. | Elance
 
176985602337900
Last Sign-in: May 10, 2015

suneica r.

Experienced Customer Service/Tech Support
   Dominican Republic

Overview

Minimum Hourly Rate $12

Expert call center employee, with over five years of experience in all the matters related with call centers. Agent duties, Team Leader responsibilities, quality rates among others.

I have been working in call centers in Dominican Republic providing customer services and tech support for companies located in the United States.

Very related with: First call resolution, taking ownership of the call, transfer to a higher level, communicative with team mates, getting above sales objectives, customer satisfaction, surveys, etc.

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Skills (10)

Tested
Overview  |  Job History  |  Resume/C.V.

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suneicarivas2490
Type
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Member Since
May 2015
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suneica r. | Elance

suneica r.