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Terri M. | Elance
 
176985602337900
Last Sign-in: May 19, 2011

Terri M.

Business and Personal Support At Its Best
   United States
  |   Cleveland, TN
  |  2:23 pm Local Time

Overview

My name is Terri McCarthy. I have been working in the office environment for 26 years.

I am very organized, self-motivated and dependable. I am very efficient at researching, evaluating, and presenting information in a professional manner. I am creative, friendly, helpful, diplomatic, cooperative, cheerful, and have a good sense of humor. I am a skilled communicator on the telephone and in written communication.

I have working experience with the following software programs: Microsoft Word, Excel, Outlook, Outlook Express,...

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Nov 22, 2010|Virtual Assistant|$13|Working

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Portfolio

Skills (5)

Tested
Customer Service Test
My Score
avg

Service Description

Sunshine Administrative Services began doing business in 2001. I started the business because I saw a need for small businesses, individuals and charitable organizations to have a place to have secretarial services performed without having to hire a secretary or temporary employee and provide a working space and equipment.

I could see that small businesses were struggling with increasing their businesses to be more sucessful, but not being large enough to hire someone full or even part-time. They needed a service that was familiar with their business needs so they didn't have to retrain someone every time they needed a little extra help. My goal is to help small businesses to increase their business to the point that they must hire a secretary full-time and don't need me anymore.

Services Offered:
- answer email or US mail
- make appointments and keep schedule
- make and receive phone calls and inquiries
- send and receive faxes
- research
- plan meetings and events
- plan parties (business & personl) and reunions
- make travel arrangements
- handle reservations for seminars given by clients
- writing
- proof reading
- copy editing
- desktop publishing
- newsletter publishing
- coordination of web design/hosting
- bulk mailings
- buy gifts/cards for customers of clients
- reminder service
- manage vendor relations
- create and maintain databases

Work Experience:

- Office Manager and Executive Administrative Assistant...

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Employment

Sunshine Canine
Obedience Trainer/Instructor
2008 - Present
Create and maintain SunshineCanine website, updating with daily training tips, formed AAA Group, contacted local nursing homes to coordinate visitations, formed K9 Story Time to coordinate reading...
Driving University, LLC
Executive Administrative Assistant
2005 - Present
Responsible for maintaining calendar and scheduling, order supplies, answer phones, emails and live chats, complete special projects, notify state DMV’s of completions, notify AZ Supreme Courts...
Sunshine Secretarial Services
Owner/Manager
2001 - 2005
Services include typing, transcription, newsletters, answer email, US mail, and faxes, making appointments and keeping a schedule, making and receiving inquiries, research, event planning, making...
CIGNA Healthcare
Work-At-Home Benefit Analyst
1987 - 2001
Work-At-Home Benefit Analyst, Customer Service Representative, Administrative Benefit Analyst, Eligibility Trainer/Auditor, Senior Eligibility Analyst, Home-Office Eligibility Analyst, Eligibility...

Education

Penn Foster Career School
Dog Obedience Trainer/Instructor
- 2007
Grayson County Community College
Associates Degree in Paralegal Program
- 1996
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

administration
typing
proofreading
typesetting
support
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Identity
Username
SunshineServices
Type
Individual
Member Since
May 2010
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Terri M. | Elance

Terri M.