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Swati P. | Elance
 
176985602337900
Last Sign-in: Feb 4, 2009

Swati P.

Making sense - be it numbers, words or patterns
   Philippines
  |   Manila, Manila

Overview

If what you are looking for is to do with
-web research
-data mining or
- tidying up excel sheets (which you know does not need qualifications in Computer Science)
then I can offer you a very good deal. The benefit you have in working with me is that you still get 100 % results but without paying for a geek's qualification and experience.

I have five years experience in Operations and Customer Relationship Management in the Healthcare/Insurance industry.I am proficient in tasks requiring analytical, linguistic and numeric...

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Apr 9, 2008|Research|$70|Completed
|
5.0
Apr 3, 2008|Research|$50|Completed
|
5.0
Jan 17, 2008|Ghost Writing|$50|Working

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Skills (10)

Tested
Microsoft PowerPoint
Microsoft Excel
Research; Assimilate and Synthesize Information
Process maps/ Flow charts with Visio/MS Word
Computer Skills
Management Skills
Marketing
Organizational Behavior
Microsoft Word
English

Service Description

As a customer service manager I have acquired experience in working with large databases, MS excel, MS word, data mining and data synchronization as large databases were migrated to an automated platform.

Working on flow charts, databases, analytical reports requiring qualitative or quantitative analysis is my area of experise.

I have been rated as an enthusiastic, self motivated and a very reliable resource.



- Academic papers
-Articles
- Press Release
- Web Content
- Reports
- Presentations
- Analysis
-Content for newsletter
- Corporate Communication (Speech/ brochure/communication to stakeholders)


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Employment

Academia-Research.com
Writer
2005 - Present
Completed over forty five research papers including Phd level thesis as a writer on academia-research’s panel. I also worked as a freelance writer for a US based client – Pay Clerk, a Payroll...
MetLife India Insurance Co,affiliate of MetLife US
Manager-Customer Service
2002 - 2003
My role was to establish customer service processes and ensure seamless service delivery to all MetLife India customers Achievements - Worked with a database of 25000 policy holders on MS excel...
UnitedHealthcare India part of UnitedHealthcare US
Relationship Manager
2000 - 2002
My role was to manage relationships with multiple stake holders : Key Corporate accounts, the Healthcare Provider Community and the Insurer Achievements -Analysed health plans to arrive at...
Lilavati Hospital Mumbai
Executive
1999 - 1999
Assisting Director -Operations in documenting Procedures/Systems for all patient service areas. Mapped patient service processes in MS Word
Apollo Hospital
Executive -Patient Services
1997 - 1999
My job at Apollo included administration and Management of the In Patient services -Documented service processes and created job descriptions for a team of 32 -Prepared project reports on ICU...

Education

Apollo Institute of Hospital Administration
Masters in Hospital Management
1995 - 1998
Delhi University, India
Graduation (Bachelor of Arts) in English Literature
1992 - 1995

Keywords

report
article
writer
presentations
healthcare
medical
proposal
admin support
data mining
web research
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
supratimswati
Type
Individual
Member Since
January 2008
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Swati P. | Elance

Swati P.